Studio Manager

F45 Training CP006395•Lower Merion Township, PA

52d

About The Position

Our F45 family is looking to grow our management team. As Studio Manager, you will be responsible for providing leadership and direction to the team at this studio. As the lead for the Sales function, the Studio Manager must execute a lead generation/marketing strategies plan to increase fitness membership sales, as well as promote the health and wellness benefits associated with a healthy lifestyle. The Studio Manager is not only a mentor, but an Ambassador of our brand, and a proven leader. We embody and live our brand. We are natural team players who have big ideas. We know that a strong team is a diverse team, and we use diversity as a means to get creative and build a company that changes lives. Most importantly, at F45, we care about each other. We have fun, solve problems and hand out a ton of high-fives. CULTURE THAT CRUSHES IT Our mission at F45 is to create the world’s greatest workout. This isn’t only about creating an unbelievable fitness experience—it’s about building a community and culture. As evidenced by HQ and every F45 studio around the world, culture isn’t just about appearance. It’s about our core beliefs, how we treat each other, how we make decisions, and most importantly, bringing a sense of fun and friendship to everything we do.

Requirements

Bachelor’s Degree or equivalent work experience, required
2+ years of proven sales leadership in the Health & Fitness industry required
Must have Personal Training Certification through a nationally recognized organization
Must have CPR/AED/First Aid Certification
3+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminating
Must have outstanding experience delivering high-quality customer service, excellent communication, organizational, and written skills
Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
Ability to work independently and collaborate with Studio Owner, Sales Associates, and client
Highly organized with the ability to prioritize and meet deadlines
Computer proficiency with MS Office programs, MindBody Online, GloFox, as well as various media platforms

Responsibilities

Create, properly manage and exceed, all Sales and Operational budgets
Drive financial plans and increase gross margins of the business through optimal programming and capacity utilization
Create an annual marketing plan for social media, digital/print marketing, and community events
Ensure all Front Desk systems and studio practices/processes are adhered to, including member check-in, telephone inquiries, payment handling, delinquent account procedures, and customer care calls
Ensure a consistent sales effort is maintained at all times by providing daily sales goals and contests/incentive-based motivation, including establishing, expanding, and tracking outreach initiatives and strategic partnerships with local businesses, community groups, and charitable organizations
Recruit, hire, train and deliver the onboarding program for all staff
Maintain and grow the total membership base and oversee all aspects of the membership sales process
Increase studio conversion rate and achieve client retention goals
Drive client referral program
Maintain top-notch cleanliness, appearance, and organization of the studio and inventory
Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to both clients and internal staff
Ensure studio branding by adhering to company guidelines and values
Maintain strong working knowledge of our small-group training programs by participating in at least two (2) training sessions per week
Manage and oversee all day-to-day operations and overall studio performance.