Studio Manager - Des Moines, IA

Power Life•West Des Moines, IA

9h•Onsite

About The Position

The Studio Manager is the primary influence in building this community. Y ou are a part of every area of the studio including community, classes, retail, and operations. Your goal is to identify and bring in new students while keeping our current students coming back for more.

Responsibilities

Provide an excellent student experience at the studio with a focus on customer care and satisfaction.
Inspire a studio culture that is welcoming and uplifting to all students and instructors.
Maintain Power Life standards with the highest level of cleanliness, environment, and functionality of studio space and facility.
Maintain an appropriate level of studio supplies so that all resources and amenities are always available for students and instructors.
Communicate with your team, instructors, and students with kindness and through personal interaction.
Perform as a leader both inside and outside of the studio.
Promote understanding and enthusiasm about Power Life and health and wellness in the community.
Build the Power Life Community by facilitating and supporting events, specialty classes, workshops, and continued education opportunities with support and guidance from Programs Team and General Manager.
Maintain a close eye on community, culture, and quality.
Responsible for continued revenue growth and profitability of the Studio.
Understand and monitor key business indicators that drive revenue while creating and implementing tactical plans to meet revenue goals.
Plan and execute strategies that consistently bring students into the studio.
Play a critical role in Teacher Training(s): Identify and develop new instructors, promote training, and enroll trainees.
Employ sound economic judgment when making spending decisions.
Supervise, review, and coach teachers to develop a high level of instruction through productive communication and consistent feedback.
Maintain strong time management skills to strategically prioritize the day-to-day operations of the studio and adapt to daily business needs in the moment.
Align with and facilitate Power Life’s values, teaching methods and fundamentals to promote personnel development and enhance the student experience.
Teach 5+ classes.
Hire, develop, and manage Trade Staff to assist with day-to-day operations.
Review, analyze, and complete requested reports and offer insight and solutions for actionable items from reports.
Maintain all schedules, accounts, and information in Mind Body Online.
Ensure accurate and complete client records, financial data, and retail inventory.
Troubleshoot issues as they arise at your studio (HVAC, plumbing, Sonos, technology) and work with your General Manager on a solution or course of action.
Manage the risk associated with operating a business and seek ways to minimize these.
Plan and execute special events
Remain mindful of activities and operations of the business to align and comply with all Company guidelines.
Create connection through community.
All MBO updates.
Develop and manage the student experience.
Garden walk, student check-in process, retail and membership sales process, front desk organization process, etc.
Teacher management and development.
Trade staff management and development.
Check and return voicemails daily.
Order studio and cleaning supplies and any other items as needed through Amazon.
Help create/update/print fliers.
Actively participate in enrollment for all trainings
Manage inventory and supplies.
An average of feedback up to 4 classes/month
Raise any issues or questions with the General Manager.
Support retail process as needed.
Support and help create the studio class schedule.
Teach Scheduled Classes.
Note your Scheduled Class may change based upon the demands of the studio.
Other items as necessary and directed by your manager.