Studio Manager- Sherman Oaks

BoxUnion•Sherman Oaks, CA

9d•$68,000 - $75,000

About The Position

POSITION OVERVIEW: The Studio Manager (SM) executes all sales, fitness, and operation functions within BoxUnion. The SM provides exceptional member experience, a team environment, and ensures the club’s financial success. The SM is responsible for end-to-end management and development – focusing on effective and efficient resourcing, scheduling, club & team performance, goal setting, and providing exceptional customer service; through upholding the company policies as the ultimate brand ambassador. BRAND STANDARDS & RESPONSIBILITIES: Hit monthly revenue targets through membership enrollment and retention, as well as class package, private training, equipment, and retail sales Foster and maintain an engaged, high-performing team that aligns with the company’s mission, vision, and values Manage all end-to-end employment and development – through resourcing, scheduling, daily/weekly goals, and monthly/quarterly performance evaluations Facilitate and supervise ongoing training(s) to ensure all employees are proficient in club sales, operations, fitness, and BoxUnion brand standards + policies Meet and collaborate with Regional Leadership and Corporate - with ongoing communication to deliver E2E club sales funnel through prospect/lead generation, first-time visitors, marketing/events, and new membership units Cultivate an evergreen source of energy and community-focused club culture that delivers high member satisfaction and achieves maximum profitability Delegate, oversee and lead all club operations and member engagement Monitor club appearance, including a clean, friendly, and well-maintained environment Execute and oversee employee interviewing, training, scheduling, and payroll upon start Adhere to all operational policies and maintain responsibilities for compliance with State & Federal employment Meet/exceed BoxUnion key performance indicators for club metrics – through daily, weekly, and monthly reports

Requirements

3-5 years of prior management experience within health and fitness, luxury retail, or hospitality space
Excellent interpersonal and customer service skills
Experience managing trend reports and/or demonstrated math analytical/ratio skills
Ability to multi-task, manage clients (via call, text, email, and/or in-person) and team member concerns with approachable & welcoming energy
High School Diploma/GED
Flexible hours, with the ability to work early mornings, evenings, and/or weekends
Experience using ClubReady

Nice To Haves

Fitness enthusiast and boxing experience preferred; however, not a ‘knock-out’ qualification
College degree strongly preferred
CPR and First Aid certified (preferred)

Responsibilities

Hit monthly revenue targets through membership enrollment and retention, as well as class package, private training, equipment, and retail sales
Foster and maintain an engaged, high-performing team that aligns with the company’s mission, vision, and values
Manage all end-to-end employment and development – through resourcing, scheduling, daily/weekly goals, and monthly/quarterly performance evaluations
Facilitate and supervise ongoing training(s) to ensure all employees are proficient in club sales, operations, fitness, and BoxUnion brand standards + policies
Meet and collaborate with Regional Leadership and Corporate - with ongoing communication to deliver E2E club sales funnel through prospect/lead generation, first-time visitors, marketing/events, and new membership units
Cultivate an evergreen source of energy and community-focused club culture that delivers high member satisfaction and achieves maximum profitability
Delegate, oversee and lead all club operations and member engagement
Monitor club appearance, including a clean, friendly, and well-maintained environment
Execute and oversee employee interviewing, training, scheduling, and payroll upon start
Adhere to all operational policies and maintain responsibilities for compliance with State & Federal employment
Meet/exceed BoxUnion key performance indicators for club metrics – through daily, weekly, and monthly reports