Studio Manager, Los Angeles - SoulCycle

Equinox • Los Angeles, CA

432d • $66,560 - $77,000

About The Position

The Studio Manager at SoulCycle is responsible for managing the studio's operations and leading the team to foster a vibrant community and uphold the brand's values. This role requires a blend of interpersonal skills, business acumen, and creative problem-solving to ensure the studio's success and health. The Studio Manager will develop business plans, manage profit and loss statements, and create a welcoming environment for both staff and riders.

Requirements

• Must have superior customer service and hospitality skills
• Must be highly organized with the ability to prioritize multiple tasks with tight deadlines
• Strong ability to communicate clearly with team members, clients, and senior management
• Must be able to work flexible/non-traditional hours including weekends and some holidays
• Personal passion for fitness and/or the SoulCycle brand is required.

Responsibilities

• Foster the SoulCycle Community and Culture in your studio
• Set the weather in your studio so your team loves to come to work
• Provide exceptional hospitality to riders and staff, inspiring the team to uphold high standards
• Build and foster relationships in your studio, with instructors and the local community
• Acknowledge team wins and show gratitude
• Develop holistic business plans encompassing ridership and retail goals
• Analyze and manage studio profit and loss statements
• Identify and execute opportunities with corporate partnerships and community impact
• Ensure execution of company-wide initiatives in your studio
• Develop and execute new rider acquisition and retention plans alongside marketing partners
• Proactively address studio hiring needs by identifying team strengths and areas of opportunity
• Provide feedback and coaching to your team when necessary
• Oversee onboarding, training, and development of new ASMs and part-time hires
• Continuously identify and develop high potential employees
• Coach your team on time management and prioritization of tasks to meet deadlines
• Be an expert on studio-specific and company-wide operational procedures and policies
• Manage transitions to new ways of working and processes
• Embrace and manage change within your studio and team
• Confidently manage conflict in high-pressure situations
• Demonstrate a solution-oriented mindset and ability to execute within company standards.

Benefits

• Competitive salary
• Opportunities for professional development
• Dynamic and inclusive work environment

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: No Education Listed