Studio Leader

Perspire Sauna Studio of Green Valley • Henderson, NV

114d

About The Position

The Studio Leader (SL) ensures that we deliver a premium, high-touch experience by overseeing operational efficiency, member satisfaction, and sales performance. This pivotal role supports the Studio Manager (SM) and/or above studio leadership in leading the studio team, maintaining operational excellence, and cultivating a results-driven, community-oriented environment.

Requirements

• Proven leadership and team management skills with experience coaching and developing staff.
• A strong passion for fitness, wellness, and community-building.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Clear and professional communication skills—both verbal and written.
• Ability to analyze data and apply insights to improve performance and outcomes.
• High School Diploma or GED required; Bachelor’s degree preferred.
• CPR/AED certification required (or willingness to obtain within 30 days of hire).
• 2-4 years of experience in fitness, wellness, or boutique studio management roles.
• Prior leadership of a team of 5-10+ employees.
• Demonstrated success in sales, customer service, and operations.
• Familiarity with boutique platforms and scheduling software preferred.

Responsibilities

• Lead membership and package sales, optimizing the client onboarding experience, and ensuring exceptional service is delivered at every stage of the member journey.
• Ensure full compliance with studios, procedures, and safety protocols across all operational areas.
• Collaborate with team members to maintain a spotless studio environment and ensure all equipment and facilities are consistently in peak condition.
• Monitor and analyze key performance indicators (KPIs) to ensure studio performance aligns with studios goals and service standards.
• Demonstrate strong relationship-building and leadership skills, with the ability to inspire, influence, and support team members at every level of the studio.
• Maintain a highly organized, detail-oriented approach to daily operations, with a strategic, solutions-driven mindset and the ability to manage time and priorities effectively in a fast-paced environment.
• Support the studio in recruiting, training, and developing all Front Desk and Studio Support team members to deliver a consistent, high-quality experience.
• Provide regular coaching, performance feedback, and growth opportunities to team members.
• Lead onboarding and ongoing training to ensure staff are equipped to handle both service and sales expectations.
• Foster a positive, inclusive, and motivating team culture grounded in the our brand and values.
• Manage personnel issues professionally and in accordance with company policies.
• Drive studio revenue by leading sales of memberships, class packs, retail, and promotional offerings.
• Collaborate with the leadership to analyze sales trends and adjust strategy to meet or exceed targets.
• Set and monitor daily, weekly, and monthly sales goals for the team.
• Implement grassroots marketing efforts and studio events to attract new clients and increase community engagement.
• Actively manage leads through text, email, and phone outreach; ensure proper follow-up and onboarding for new members.
• Maintain a strong personal sales performance that leads by example.
• Work closely with the leadership to ensure a best-in-class, personalized member experience.
• Handle member concerns and feedback with professionalism and care, ensuring quick and effective resolution.
• Cultivate relationships with members to promote loyalty, satisfaction, and retention.
• Champion of our experience in every interaction.
• The Studio Leader reports to the Studio Manager or above Studio Leadership and collaborates closely with them on sales, staffing, and operations.

Benefits

• Team Member Sessions
• Employee discounts
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees