Studio Experience Team Shift Leader
About The Position
We are seeking a Studio Experience Shift Lead Team Member to join our growing team at our location in Austin, TX. The Studio Experience Team Member is an energetic , outgoing , problem solving and organized individual with a passion for fitness and the Studio Three brand. This role is instrumental in providing an extraordinary experience for all guests by delivering consistent, exceptional customer service . This is the first smile you see walking in the door and the last face you see on the way out. PRIMARY RESPONSIBILITIES: The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
Requirements
- Must be able to stand for long durations of time.
- Must have a current CPR Certification
- Must be able to lift/carry a minimum of 30lbs.
Responsibilities
- Ensuring all members receive a high level of customer service throughout their visit.
- Working with studio management to complete all daily studio tasks and projects efficiently.
- Taking ownership of the club operations acting as manager on duty including opening, closing and staff management.
- Assist with training and coaching of new hires for all front and back of house team members.
- Possessing a high degree of knowledge of all products and services offered at Studios Three.
- Educating club members and guests on all Studio Three services and amenities available to them.
- Cultivating an inclusive and fun environment that strengthens the S3 Family and community.
- Ensuring all areas of the club including studios, locker rooms and common areas are clean and organized.
- Working within the company guidelines to ensure all departments are on brand and align with Studio Three’s aesthetic.
- Carrying out first timer & new member on-boarding processes.
- Partnering with the Studio Three instructors and providing support as needed to ensure a successful class check-in process.
- Maintaining a positive attitude and taking initiative.
Benefits
- We offer competitive salary, benefits, and industry leading commission and growth opportunities for Studio Three employees.
- Complimentary studio membership.
- Perks, discounts and incentives with our retail, products and partnerships across all of our studios.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
51-100 employees
