Nuovo Photography-posted about 7 hours ago
Full-time • Manager
New York, NY

Nuovo Artistic Studios is the premier destination for all things self-love. A by-women company and the largest artistic photography company in North America, Nuovo is on a mission to empower individuals by fostering confidence and self-expression while celebrating intimacy and individuality. We are searching for a Studio Experience & Sales Training Manager to join our dedicated team, playing a crucial role in developing, delivering, and continuously improving training programs that combine emotional intelligence, client experience, and premium sales performance. This role ensures our photographers can both support clients emotionally and achieve strong sales results. This is an excellent opportunity for someone who thrives in a fast-paced, creative setting and takes pride in contributing to an exceptional client experience.

  • Design and deliver a comprehensive training program on emotional intelligence, trauma-aware communication, active listening, confidence coaching, and client experience excellence.
  • Develop high-impact sales modules: value-based selling, soft closing, upselling, and objection handling.
  • Facilitate workshops, role-plays, simulations, and 1:1 coaching sessions, supported by scripts, guidelines, and evaluation tools.
  • Shadow photographers during sessions to provide tailored feedback and enhance emotional presence and commercial performance.
  • Track performance metrics and implement personalized development plans.
  • Ensure consistent, ethical, and high-standard client experiences across all studios.
  • Establish evaluation frameworks, certification processes, and structured onboarding for new hires.
  • You are expert in designing and delivering impactful training programs, from workshops to immersive role-plays.
  • You have a strong experience in luxury retail, wellness coaching, customer experience, beauty, hospitality, or service-oriented industries.
  • You have a proven track record in premium, high-ticket B2C sales.
  • You demonstrate a clear mastery of consultative selling, emotional-driven purchasing, and high-value closing techniques.
  • You demonstrate outstanding listening capability, are able to respond to emotional, sensitive, or vulnerable conversations with empathy and professionalism.
  • You bring a strong coaching presence, able to recognize subtle behavioral patterns and elevate performance through thoughtful, tailored feedback that inspires confidence and motivation.
  • Inspiring Work Environment: Immerse yourself in a creative, collaborative studio where artistry and empowerment converge.
  • Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development.
  • Recognition and Support: A team that values your contributions and celebrates your success.
  • Exclusive Perks: Access to Nuovo’s services and products, ensuring you, too, can experience the power of portraiture. We also provide you with a 50% Family & Friends discount.
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