Studio Crew, Castro

Equinox • San Francisco, CA

245d • $18

About The Position

SoulCycle is a purpose-driven company aiming to redefine health and happiness through a mind-body-soul experience. We focus on community, love, respect, acceptance, and fun, which is brought to life through our rides, relationships, and unparalleled hospitality. We are looking for part-time employees who can commit to at least 20 hours a week, with availability for at least one weekend day and peak holiday shifts. The responsibilities of this position include providing high-level customer service, assisting studio management, maintaining a positive attitude, supporting instructors, and ensuring the studio's aesthetic and cleanliness.

Requirements

• Must have customer service experience
• Must have the ability to prioritize and multi-task within a fast-paced environment
• Must be willing to initiate tasks and perform duties without direction
• Must have excellent communication skills and be able to work with a wide range of personalities
• Must have outstanding customer service and problem solving skills
• Must have a positive, can-do attitude
• Must have friendly and professional phone and email etiquette
• Must have superior organizational skills

Responsibilities

• Provide high level customer service and hospitality to clients
• Assist the Studio Management in daily studio tasks and projects
• Maintain a positive attitude and take initiative
• Provide support to the SoulCycle instructors to ensure a successful class check-in process
• Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
• Assist with the training and coaching of new hires for the front desk staff team
• Maintain product knowledge for all studio retail operations
• Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture
• Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors
• Common area cleaning, including front desk, lockers, retail shelves, office and hallways
• Bathroom and changing room cleaning

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees