Student Worker - Registration Office

Gordon-Conwell Theological Seminary•South Hamilton, MA

28d•Onsite

About The Position

Under the direct supervision of the Registration Assistant, the student worker supports the mission of the seminary and the Registration Office by performing a variety of office support and clerical duties that include but are not limited to: scanning & filing, data entry, processing transcripts, email sorting and correspondence, answering phones, and assisting walk-ins by answering basic questions or directing them to the appropriate office personnel. This position is an important member of the Registration team, providing excellent service to students, faculty, staff, and other visitors and efficiently and accurately performing all assigned tasks.

Requirements

Organized and highly attentive to detail
Capable of maintaining strict adherence to confidentiality practices
Possessing basic computer skills and willing to learn new systems and databases
Demonstrating excellent customer service and interpersonal communication skills; able to warmly greet visitors and provide efficient assistance
Strong written and verbal communication skills
Able to collaborate as part of a team
Ability to bend and lift up to 20 lbs is preferred
Willing to learn and perform new tasks as needed

Nice To Haves

Familiarity with the relevant Gordon-Conwell offices, registration procedures, and academic policies is preferred but not necessary, as training will be provided.

Responsibilities

Greeting students and visitors, answering phones, sorting the Registration inbox and assisting with email correspondence as needed
Scanning, filing, and basic data entry
Drafting enrollment verification letters
Processing transcripts
Assisting with diploma printing
Assisting with file audits
Linking ECDs in the Registration Hub
Assisting as a proctor for Competency Exams
Assist with regalia inventory and distribution
Performing other related duties as assigned by the Registration Assistant and/or the Assistant Registrar