Student Worker: Library Assistant

Gordon Conwell Theological Seminary • Charlotte, NC

7d • $15

About The Position

This position is for eligible, current students enrolled at Gordon-Conwell Theological Seminary.

Requirements

• The ideal candidate for this position is a student currently enrolled on one of the master’s degree programs at GCTS.
• The candidate must have some prior customer service experience.
• Candidates must be able to work with diverse personality types and cultures and remain calm under pressure, especially in troubleshooting situations.
• Candidates must be confident with technology and able to learn new technology easily.
• Candidates must be able to communicate clearly with others.
• Must be willing and able to work Saturdays.

Responsibilities

• Working at the circulation desk: checking in and checking out books.
• Students workers should develop a basic understanding of the circulation system and be able to answer basic circulation questions.
• Shelving books.
• Students should develop a basic knowledge of how to shelve books using the Library of Congress classification system.
• Answering the telephone, which entails answering basic questions concerning the library, circulation issues, and other basic customer service issues; or knowing to whom the phone call can be forwarded?
• Teaching library users how to use the online catalog.
• Ability to open and close the library following outlined procedures.
• Assisting in the Charlotte Bookstore.
• Flexibility in covering shifts in case of illness or emergency.
• Must be willing and able to work Saturdays.
• Other duties as assigned by the Librarian or the Charlotte Bookstore Manager.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level