Student Technology Specialist

Illinois State•Normal, IL

23h•$16•Onsite

About The Position

The Student Technology Specialist role will primarily be responsible for receiving, processing, and documenting all technology equipment that has been sent to surplus. This includes adjusting inventory records, diagnosing Apple and Windows devices, removing storage devices, sorting equipment onto different pallets for recycling, and assisting staff with questions on available equipment. Individuals in this position are required to be flexible, self-driven, able learn new skills, and able to work independently or as a team. Students in this position must have strong attention to detail, strong research skills, strong organizational skills, the ability to manage multiple tasks and be a self-starter. Student Technology Specialist will provide great customer service and create insightful and concise documentation. Students in this position may be expected to lift up to 40lbs.

Requirements

Must be available to work a minimum of 10 hours a week
Must be able to work a minimum of 2 semesters

Nice To Haves

Experience or interest in multiple Windows and Mac OS versions
Knowledge of various hardware configurations including desktops, laptops, tablets, printers, monitors, etc.
Hardware diagnostics testing
Microsoft Office 365
Network and data center hardware
Basic understanding of web and mobile technologies

Responsibilities

Receiving, processing, and documenting all technology equipment that has been sent to surplus
Adjusting inventory records
Diagnosing Apple and Windows devices
Removing storage devices
Sorting equipment onto different pallets for recycling
Assisting staff with questions on available equipment
Provide great customer service
Create insightful and concise documentation