Student Technology Specialist

Illinois StateNormal, IL
$16Onsite

About The Position

The Student Technology Specialist role will be primarily working to provide first level technology support and assistance by phone, over email, and in person. This support is related, but not limited to, university-owned computers and software and ULID account and password issues. Additionally, you will be assisting in property control, diagnosing, and recycling hardware from all over the university. Individuals in this position are required to be flexible, self-driven, and willing to work in a team environment. Student Technology Specialist will need strong written and verbal communication skills and strong attention to detail for this position. Students in this position will need the ability to quickly learn new skills, effectively collaborate with a team, manage multiple tasks, provide great customer service, create insightful and concise documentation, and lift up to 40 lbs. Additional Information Student employees are eligible to participate in the University’s 403(b) Plan. More information can be found here .

Requirements

  • Must be available to work a minimum of 15 hours a week
  • Must be able to work minimum of 2 semesters
  • Must have a valid Driver's License
  • Must be available to work over Summer 2026
  • Effectively communicate on a daily basis

Nice To Haves

  • Strong research skills
  • Strong organizational skills
  • Experience or interest in any of the following: 1. Microsoft Windows 10 2. Mac OS Mojave, Catalina and Big Sur
  • Testing and validation concepts
  • Microsoft Office including Visio
  • Microsoft Office 365, Active Directory, Exchange
  • Relational databases, specifically MySQL, Microsoft SQL, Oracle
  • Scripting/Programming languages such as PowerShell
  • Data Analysis, Data Profiling, Conceptual and Logical Data Modeling, Source Target Mapping or Data Quality Design
  • Development and support of a BI or Data Warehousing initiative
  • SQL Query language
  • Network and data center hardware
  • Basic knowledge of HTML and website navigation hierarchies
  • Basic understanding of web and mobile technologies

Responsibilities

  • provide first level technology support and assistance by phone, over email, and in person
  • assisting in property control
  • diagnosing hardware
  • recycling hardware

Benefits

  • Student employees are eligible to participate in the University’s 403(b) Plan

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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