Student Support Specialist III (Prison Education Program)

Kentucky Community and Technical College System • Hazard, KY

1d • Onsite

About The Position

HCTC is seeking motivated and passionate applicants for the Student Support Specialist III (Prison Education Program) position. The PEP Specialist will provide day-to-day program/student support for the Lee Adjustment Center Prison Program in Lee County, Kentucky. The role involves building and sustaining rapport with incarcerated students, facilitating and supporting student learning, assisting with college application and financial aid documents, completing student reporting, providing college support, and collaborating with Department of Corrections staff to ensure program continuation. This is an on-site position.

Requirements

• Bachelor's degree in criminal justice, Case Management, Social Work and 1-2 years of experience or equivalent of education and years of experience.

Nice To Haves

• Master's degree in criminal justice, Case Management, Social Work or equivalent and 3 to 4 years relevant experience.
• Communication and organization skills are critical to the position.

Responsibilities

• Work with Admissions/Recruitment/Financial Aid team to coordinate recruitment events to ensure completion of FAFSA, HCTC Application, and Registration forms (include mailing and data entry of student applications/registration forms working with faculty/deans).
• Assist with federal and state report requirements and maintain required financial and student records.
• Meet weekly/bi-weekly with all PEP students.
• Provide advocacy for students with faculty.
• Maintain regular interaction and engagement with PEP students and staff.
• Maintain at least 3 days onsite at the LAC facility.
• Ensure all PEP students appear on rosters correctly.
• Provide tutoring support/connections, disability support with ADA office, and DOC IT staff for any technical issues.
• Keep all parties informed through intrusive communication (faculty of PEP courses, DOC/jail officials, PEP students, College personnel, and others) to ensure student support with any concerns, issues, or additional assistance in enrolled courses.
• Participate in all related PEP meetings.
• Assist the CAO with all applicable standards including MOAs, MOUs, faculty credentialling files, and off-site visits.
• Attend required Department of Corrections Training and facility trainings, all updated training as needed; attends college related training; and other specific training related to the position.
• Provide workshops about PEP to college population for greater understanding.
• All other duties as assigned

Benefits

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level