Student Support Manager (Sheboygan Campus)

Universities of Wisconsin • Manitowoc, WI

11d • $50,000 - $53,000

About The Position

Oversees the daily management of programs, services, activities, facilities, policies and/or processes related to support student success primarily at the Manitowoc and Sheboygan campuses. Works under broad, administrative direction with significant responsibility for student support, student conduct, and student leadership. Responds to inquiries from university departments, educational institutions, the community, and/or external agencies. Strives to create a welcoming, equitable, and inclusive work environment. This position will primarily have responsibility for leading Dean of Students Office services at the Manitowoc and Sheboygan campuses.

Requirements

• Bachelor’s degree
• 2 years experience in case management, student misconduct, student housing or related student affairs field
• Effective public speaking and presentation skills
• Working knowledge of desktop hardware and standard business software programs

Nice To Haves

• Master’s degree in College Personnel, Counseling, Higher Education Administration or related area
• An understanding and knowledge of higher education legal issues including the Clery Act, Title VI, Title IX, FERPA, ADA and VAWA
• Bi-lingual in Spanish

Responsibilities

• Serves as the primary resource for students managing critical incidents, behavioral issues, and referrals/coordination with campus and community resources.
• Schedules logistics and secures resources to support the operational plans of the program or unit including coordinating and implementing case management plans to assist students in meeting academic and personal goals.
• Monitors, evaluates, and modifies processes, procedures, and/or standards, ensuring alignment with the Institution’s mission, values, goals, and objectives, as well as all local, state, and federal laws and regulations.
• Plans, organizes, administers, and manages processes and operations related to student conduct, student leadership, case management and other student support functions of the Dean of Students Office.
• Advises and enforces Institution policies related to services in Student Affairs including adjudication of UWS CH 17, 18 and 14.
• Serves as the program or unit liaison to internal and external stakeholder groups for the Manitowoc and Sheboygan campuses.
• Works cooperatively with Enrollment Services to manage recruitment events, campus visits, student onboarding and placement testing.
• Monitors the program budgets and approves expenditures for student engagement, student organizations and student governance for the Manitowoc and Sheboygan campuses.
• Collaborates with Student Engagement to provide programming opportunities, manages student organizations, supports GBO/Welcome, advises and manages student ambassadors for Manitowoc and Sheboygan campuses.

Benefits

• The Universities of Wisconsin provides an excellent benefits package to meet the diverse needs of its employees.
• For benefits eligible positions, this includes several health insurance options, with annual deductibles as low as $250/individual and $500/family.
• Our benefits package also includes dental, vision, several life insurance options, AD&D and Accident insurance and Flexible Spending and Health Savings Accounts.
• We participate in the Wisconsin Retirement System (WRS), where employer contributions begin immediately, and employees are fully vested after 5 years of service.
• The Universities of Wisconsin also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation.
• In addition, eligible employees receive several types of paid leave benefits, which are prorated for employees working less than 100%.
• This includes 9 legal holidays, 36 hours of personal holiday and between 96-130 hours of sick leave annually and paid parental leave.
• Eligible employees earn 13-27 days of vacation each year, depending on years of service and employment type.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager