Student Support Case Manager

University of Kansas • Lawrence, KS

386d • $50,000 - $54,000

About The Position

The Student Support Case Manager at the University of Kansas plays a crucial role in assisting students facing complex challenges that hinder their ability to thrive in the university environment. This position focuses on non-clinical case management, developing and implementing tailored response plans to address various student needs, including mental health, safety, and academic support. The Case Manager collaborates with multiple departments and community resources to facilitate student access to necessary services, promoting self-care and autonomy among students.

Requirements

• Bachelor's degree in social work, counseling, psychology, applied behavioral science, or related field.
• Two years of related experience working with individuals in crisis or high need situations.
• Demonstrated ability to work cooperatively in a multi-disciplinary team environment.
• Excellent written communication skills.

Nice To Haves

• Master's degree in social work, counseling, psychology, or related field.
• 1-2 years of professional work experience post-graduation.
• Skills in crisis support areas such as suicide prevention and sexual assault survivor support.
• Working knowledge of college and mental health issues, including dual diagnoses.
• Experience managing confidential and sensitive information.

Responsibilities

• Meet with students to assess concerns and well-being, developing action plans to empower them.
• Coordinate and track referrals to internal units such as Counseling and Psychological Services and Student Housing.
• Assist in student academic planning and decision-making related to course loads and withdrawals.
• Maintain follow-up systems for students referred to campus or community resources.
• Maintain accurate case management records in Maxient.
• Assist with absence notifications to Faculty for students needing to be away from campus.

Benefits

• Health insurance
• Paid holidays
• Professional development opportunities
• Flexible scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree