Student Success Intern, Chartwells Higher Ed / New York, NY

Compass Group•New York, NY

22h•Onsite

About The Position

Join our rotational program designed to provide hands-on experience in both hospitality and business operations. Over the course of the term, you’ll work alongside experienced mentors in safety, culinary services, catering, sustainability, human resources, marketing, finance, and operations—building the skills to launch your career in hospitality or business management.

Requirements

Enrolled in Hospitality, Business, Culinary, Marketing, or related program
Strong communication & interpersonal skills
Eager to learn and rotate across departments
Proficient in Microsoft Office
Flexible schedule; some evening/weekend availability may be required

Nice To Haves

hospitality/POS systems a plus

Responsibilities

Hospitality Operations – Learn safety and food safety protocols, train across multiple food service stations, assist in menu planning, cost control, and sustainability initiatives.
Catering & Events – Support setup, menu planning, ordering, and client interaction; participate in Banquet Event Order (BEO) meetings; learn CaterTrax software.
Human Resources – Assist in recruitment, onboarding, training, and associate engagement programs; participate in job fairs and orientation sessions.
Operations Management – Shadow FOH and BOH managers, lead pre-service meetings, review operational standards, assist with scheduling and labor reporting.
Marketing & Promotions – Conduct marketing audits, plan and promote events, manage social media content, support meal plan marketing.
Finance – Complete MyFinance and COGA training, review P&L statements, track KPIs, and present improvement proposals.