Student Success Coach

National Louis University, IL • Wheeling, IL

74d • $47,365 - $66,311

About The Position

The Student Success Coach is an integral component of the signature undergraduate student experience at NLU, actively working towards supporting student transitions, persistence toward graduation, student's satisfaction and sense of belonging and sustainable employment in their major upon completion. The Coach will be responsible for providing intensive academic advising and support to a caseload of approximately 125 undergraduate students and serving as a guide for academic, career, and personal success, while also connecting the students to wraparound supports and university resources. The ideal coach will be proactive in communicating with students and building confidence around their ability to persist at the post-secondary level and successfully transition to the workforce post bachelor's degree. The role includes proactive direct student advising, ensuring students stay on-track and meet academic milestone and degree requirements. The Coach works in close partnership with faculty and several other University departments to provide students a comprehensive support model and effective referrals. Additionally, the Coach provides and promotes opportunities for community-building and learning through out-of-classroom student programming. The Coach must be an influential, passionate, equity-minded individual with experience working with first-generation and underrepresented college students to drive change and problem-solve. The candidate must have a general belief that all students have the ability to succeed and be personally driven to change the opportunity gap that currently exists in education and presents barriers toward a successful transition to college and persistence towards graduation.

Requirements

• Bachelor's Degree in Education, Counseling, Social Work or closely related field.
• Two-four (2-4) years professional experience in advising, teaching, counseling, social work or related field.
• One-three (1-3) years teaching or staff experience at the high school or college level.
• One-three (1-3) years experience working with a diverse student population.

Responsibilities

• Provide direct academic advising and coaching support to a caseload of undergraduate students from their transition to NLU until graduation.
• Ensure students are meeting their degree requirements by registering them for courses, modifying their degree plans on a quarterly basis, and effectively communicating the curriculum and graduation requirements for each major.
• Provide additional guidance on maintaining satisfactory academic standing for students entering academic warning, suspension or probation.
• Support students in major selection and career exploration as well as help build a student's self-advocacy on campus.
• Use in-person engagement and technology for interventions to stay in close communication with their caseload of students.
• Maintain accurate and timely student records in platforms such as BANNER, EAB, and Smartsheets.
• Build collaborative relationships with department chairs, faculty and Career Bridge staff.
• Attend Student Success Collaboration meetings and Career Success Team meetings regularly.
• Share planning and execution responsibilities for coaching team led events.
• Assist in participation in and/or promotion of events, programming and services offered by other University departments.
• Work with the Director of Student Success and Manager of Student Success to maintain and revise the student support model.

Benefits

• Health Insurance benefits
• Retirement benefits
• Paid Time Off
• Educational Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree