Student Success Coach

Fairfield Department of Health

124d

About The Position

The Student Success Coach at Fairfield Bellarmine is responsible for coordinating all of the academic and co-curricular support available to students in order to help them graduate on time and matriculate into a bachelors’ degree program. Provide primary support for second-year students to ensure continued academic success, persistence, and preparation for post-graduate transition, while collaborating closely with the Success Coach assigned to first-year students to support a seamless student experience across cohorts. Assist deans and faculty in developing, delivering, and assessing strategies to help students improve skills and academic performance. Assist in guiding students through the process of matriculating into a bachelor's degree program after earning an associate degree. Contribute to the identification and analysis of student success outcomes. Aid in tracking the Early Alerts via Starfish and Student of Concerns via Maxient, following up with students regarding their progress and concerns, with a particular focus on students placed on academic warning or probation. Report weekly to the Bellarmine Case Management team. Collaborate with faculty mentors to establish individual and group plans for academic improvement. Inform students of policies, procedures, and degree requirements to foster academic success. Work with faculty, staff, and administrators across the university to meet student academic, wellness, and career search needs. Assist in managing and distributing emergency student support services (e.g., food insecurities, transportation, etc.) to ensure students' basic needs are met, fostering an environment conducive to academic success. Assist in securing appropriate accommodations from the Office of Accessibility. Assist the Career Internship Coordinator with Career Mentoring programs. Maintain accurate student records for reporting purposes while ensuring confidentiality of sensitive information. Track and maintain contact with alumni after graduation to monitor post-graduate success, collect outcome data, and support ongoing engagement with the university. Other duties as assigned.

Requirements

• Bachelor's degree in Education, Counseling, Student Affairs, or related field required.
• Master's degree preferred.
• Experience in academic advising, counseling, or student success coaching preferred.
• Familiarity with higher education policies, procedures, and resources.

Nice To Haves

• Demonstrated commitment to or appreciation for the Catholic and Jesuit mission of Fairfield University.
• Ability to manage multiple priorities effectively.

Responsibilities

• Coordinate academic and co-curricular support for students.
• Provide support for second-year students to ensure academic success.
• Collaborate with first-year Success Coach for seamless student experience.
• Assist in developing and assessing strategies for student improvement.
• Guide students through matriculation into bachelor's degree programs.
• Track Early Alerts and follow up with students on academic concerns.
• Report weekly to the Bellarmine Case Management team.
• Collaborate with faculty mentors for academic improvement plans.
• Inform students of policies, procedures, and degree requirements.
• Work with university staff to meet student needs.
• Manage emergency student support services.
• Assist in securing accommodations from the Office of Accessibility.
• Support Career Mentoring programs.
• Maintain accurate student records and ensure confidentiality.
• Track alumni post-graduate success and engagement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree