Student Success Coach (45283)
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About The Position
The Student Success Coach reports to the Director of Advising and Coaching and supports students from the time of enrollment through the end of the students participation in the student success coaching program. The Student Success Coach assumes responsibility for executing an academic coaching strategy which encompasses providing one-on-one guidance to implementing a scaled set of interventions to enhance student success and increase the potential for each student to persist and graduate. The coach will be responsible for providing personalized support that aids students with their transition to college and the development and achievement of their academic and personal goals, developing an academic degree and success plan for each student, managing and tracking their progress, analyzing problems, developing solutions, and forecasting outcomes. Creates and maintains appropriate records and documentation for each student, collects and evaluates data including grades, tracks students' progress and performance, provides outreach and early interventions, and refers students for personal, educational, or career counseling. Reviews transcripts, certifications, or other official forms to identify approved academic credit and evaluates the course equivalencies for the curriculum and the degree program. Supports students in navigating their academic experience by assisting with proactive academic planning, creative problem solving, and timely connection to academic and non-academic resources. Communicates with students face-to-face, by phone, via email or Zoom, and other software to maintain contact and establish rapport. The Student Success Coach will coordinate and co-teach a cohort-specific student success seminar course and collaborate continuously with key offices on campus to connect students to resources across the University and within the community. Must comply with the Family Educational Rights and Privacy Act (FERPA) as well as with all university procedures and policies. Performs other duties as assigned within the scope of the position.
