Student Success Advisor (4SSR25)
About The Position
The Student Success Advisor provides comprehensive academic advising and support to a diverse student population from initial inquiry through graduation and/or transfer. The advisor collaborates with students to develop academic plans, understand college policies and procedures, and access essential campus resources that promote student success, retention, and timely program completion. The position also proactively supports the College's enrollment and retention goals by coordinating an assigned student caseload, consistently engaging with students, and enhancing the overall student experience.
Requirements
- A Bachelor's degree required.
Nice To Haves
- Bachelor's degree in Education, Student Services, or a related field is preferred.
- The ideal candidate will have experience in academic advising and/or student services.
- Strong communication and computer skills are essential, as well as the ability to work effectively with students and faculty, operate independently, and demonstrate a caring and supportive approach toward advisees.
Responsibilities
- Provide individual and group advising to a diverse caseload of students regarding academic requirements, course selection, program options (e.g., associate degrees, certificates, etc.), and career goals.
- Conduct workshops and group advisement sessions on relevant topics.
- Assist students with the registration process, engage in introductory career discussions, and refer students to career center resources as needed.
- Utilize the College's student information systems effectively and maintain thorough, accurate, and confidential advisement records.
- Assist students in developing a plan of study, monitor academic progress, conduct degree audits, and intervene with at-risk students (e.g., those on probation) to help them stay on track for graduation.
- Triage concerns and refer students to appropriate campus and community resources, such as financial aid, counseling, tutoring, career services, and disability support services.
- Assist students with program changes and guide students seeking admission to health sciences programs with application requirements.
- Coordinate assigned caseloads of new and continuing students, including assigned special populations when applicable.
- Communicate regularly with assigned students using personalized outreach to provide targeted interventions and strategic support.
- Collaborate with Student Success Center staff and with faculty to track student use of academic support services and monitor progress toward graduation.
- Provide timely updates and reports on enrollment, retention, and caseload activity.
- Guide students through the transfer process to four-year institutions, including evaluating transfer credits and explaining university admission requirements and articulation agreements.
- Review transcripts to verify admission prerequisites and ensure required coursework has been completed.
- Maintain thorough, accurate, and confidential advisement records.
- Participate in orientations, advising and career planning workshops, information sessions, and recruitment events as assigned.
- Participates in campus activities, serves on College committees, and performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
