Student Success Advisor
About The Position
At Joyce University, student success isn’t a department — it’s our promise. We believe every student can, should, and will succeed, and the Student Success Advisor plays a critical role in making that belief a reality. As a Student Success Advisor , you’ll partner closely with students throughout their academic journey, providing guidance, accountability, and encouragement as they prepare for meaningful careers in healthcare. Whether you work remotely or from our Draper campus, your impact will be felt every day in the lives of our students. If you’re energized by helping others thrive, building authentic connections, and doing work that truly matters, we’d love to meet you. You’ll support an assigned group of students through proactive advising, coaching, and outreach that empowers them to persist, progress, and graduate.
Requirements
- Associate degree required; Bachelor’s degree preferred
- 2–3 years of experience in a related field; higher education experience strongly preferred
- Strong written and verbal communication skills
- Confidence using technology and student information systems
- Ability to balance empathy with accountability
- A student-centered, service-driven mindset
Responsibilities
- Guide students with course planning, scheduling, study strategies, and time and stress management
- Coach students in professionalism, academic integrity, and student conduct expectations
- Provide consistent, proactive outreach to encourage academic success and engagement
- Identify, monitor, and support at-risk students with timely interventions and resources
- Plan and implement student workshops and monthly student appreciation initiatives
- Assist with orientation, graduation, and other key student events (as applicable)
- Foster a supportive, student-centered experience whether working remotely or on campus
- Document student interactions accurately in the student information system
- Communicate with students via email, phone, text, and help desk channels in a timely and caring manner
- Collaborate with university partners to support holistic student success
- Attend departmental meetings and professional trainings
- Understand and comply with FERPA and university policies
Benefits
- Self-directed PTO policy
- Paid holidays
- 401(k) with employer match
- Medical, dental, and vision insurance
- Fully paid short-term disability
- Long-term disability and life insurance
- Professional development opportunities
- Education assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
251-500 employees
