Student Success Advisor (Student Services Professional IB)
About The Position
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Under the direct supervision of the SSP IV and Dean of College of Communication& Education, the SSP IB will perform professional student services related to academic advising, student success, and retention for students, faculty, and staff in the Colleges of CME. Responsibilities include direct academic advising for majors and minors within assigned departments, targeted outreach to students within specific populations in the respective departments. Advisors help students develop intentional decision making skills and strategies for academic success and work on problems from the investigation and analysis stage through the solution and implementation stage. At this level, the primary work processes typically follow well structured work procedures and guidelines. The position will work collaboratively, across divisions, to support institutional and college-level academic equity efforts by monitoring academic progress for historically-undeserved student groups, while utilizing evidence-based best practices to strengthen retention and success.
Requirements
- Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
- One year of full-time equivalent experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate-level, job-related education may be substituted for the required experience.
Nice To Haves
- Prior experience and knowledge about credential programs and PK-12 settings
- Experience using Chico State systems, databases and software
Responsibilities
- direct academic advising for majors and minors within assigned departments
- targeted outreach to students within specific populations in the respective departments
- help students develop intentional decision making skills and strategies for academic success
- work on problems from the investigation and analysis stage through the solution and implementation stage
- work collaboratively, across divisions, to support institutional and college-level academic equity efforts by monitoring academic progress for historically-undeserved student groups
- utilize evidence-based best practices to strengthen retention and success
Benefits
- This position qualifies for benefits including tuition fee waiver (if eligible).
- CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
