Student Success Advisor

University of Mary•Bismarck, ND

65d•Onsite

About The Position

The University of Mary is seeking a full-time Student Success Advisor to advise students by connecting them with the appropriate paths of study in order to achieve their educational goals. Candidates will be invited to demonstrate a willingness to support the Christian, Catholic, Benedictine mission of the University of Mary.

Requirements

Bachelor's degree required
Work experience related to advising and/or customer service
Upholds and supports the Christian, Catholic, Benedictine mission of the University of Mary
Supports the ongoing implementation of Ex Corde Ecclesiae, the apostolic constitution on Catholic colleges and universities.
Builds a culture of ready and earnest hospitality in the Office of Enrollment Management and throughout the university, in accord with Saint Benedict's admonition that all be received as Christ.
Maintaining client/prospect relationships throughout a community
Proficient in the use of Microsoft Office Suite applications
Able to work independently and with a team of colleagues
Ability to maintain confidentiality
Ability to work independently with flexible schedules and limited travel throughout North Dakota
Possess a valid driver's license

Responsibilities

Advises students for admission and enrollment within their program of study. Ensures each student receives personal verbal and written communication, which may include a TEAMS meeting, telephone call, in person, and/or email contact. Meets assigned goals for retention and graduation.
Analyze requirements of the students and presents program concerns to the appropriate departments.
Assist faculty with ongoing student advising. Assists in development of and revising of degree plans.
Assist with development and execution of virtual orientation sessions for both individuals and groups.
Meets with prospective and current students at campus locations (when appropriate), and via distance through technology
Assists with registration process, add/drop forms and other documents as needed.
Attend and actively participate in advising staff meetings, training programs, and planning retreats.
Participate in meetings with academic administration within schools to discuss feedback from students and to discuss potential changes and any opportunities for improvement.
Assist students with enrollment concerns or issues, serving as liaison to departments across campus including the registrar, financial aid, student accounts, academic faculty, and information technology.