Student Success Advisor - Health Care

JEVS Human Services•Philadelphia, PA

50d•$43,500 - $46,500

About The Position

Under the supervision of the Director of Admissions and Student Services, the Student Success Advisor provides a variety of classroom and school support activities to maintain high levels of student retention and customer satisfaction in both day and evening programs. Your duties will include: Improving student retention, attendance, punctuality, and associated work-study skills required for success in training and leading to employment. Developing and conducting workshops and seminars to support students before they enroll and coordinating and resolving student problems with classrooms instructors; providing students with guidance and encouragement to support their academic and vocational goals. This role is within our Orleans Technical College.

Requirements

Bachelor's degree preferred
Minimum two years of experience in social services agencies
Additional college coursework may be equated at the rate of one year of college for one year of experience
Candidates must be computer-literate to access and utilize the school's database in monitoring attendance
Familiarity with Microsoft Word and the school database is required for the generation of reports described above.

Responsibilities

Discuss attendance policy with new classes at orientation and any other seminars or workshops before orientation.
Support the Academic Affairs Director in working with students who demonstrate behavior problems and/or who violate school rules and regulations.
As necessary, place students on attendance and/or behavioral probations in accordance with school procedure; monitor students' adherence to the conditions of their probations, and implement progressive discipline as needed.
Participate in the school's Re-Entry Committee, which determines and arranges for the re-enrollment of returning students who were previously unable, for a variety of reasons, to complete their courses of study.
Facilitate leaves of absence and transfer of students from day to evening classes (and vice versa) in accordance with school policy; prepare all necessary documents related to leaves of absence and transfers;
Work closely with the Admissions Department to ensure that students attend the appropriate workshops.
Conduct intake interviews with prospective students to determine appropriateness for training and, if admitted, need for special/supportive services.
Support administrative staff at Student/Administrative (Student Council) meetings. Prepare minutes and participate in problem-solving efforts.
Process communications regarding student progress from counselors, parole and probation officers, and other agencies (e.g., Department of Welfare) representatives.
Perform all other related duties as required.

Benefits

401(k), with company match
Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses
Health, Dental, and Vision coverage
Ample paid vacation and sick time
10-12 paid holidays per year
Pre-tax commuter benefits
Continuing education, professional development opportunities, retreats, and training
Annual holiday party and office outings
Wellness workshops and activities and access to the Employee Assistance Program
Dress-down Fridays
Employee referral bonus
Reimbursement of eligible mileage and travel expenses