PHIT4DC Student Success Advisor/Navigator

University of the District of Columbia•Washington, DC

12d

About The Position

Student Navigators will support the Public Health Information Technology for the District of Columbia (PHIT4DC) project in handling day to day outreach, recruitment, and administrative responsibilities. The overarching goal of the PHIT4DC project is to train and increase the number of public health informatics professionals in Wards 7 and 8 who can improve the delivery of professional community healthcare services to disadvantaged racial/ethnic minority populations in Wards 7 and 8 by employing modern standards and data science/computing technology knowledge, skills, and abilities effectively. The University of the District of Columbia is seeking temporary and part-time Student Navigators to support the “Public Health Information Technology for DC” (PHIT4DC) Cooperative Agreement Grant project. This position shall end NLT 09/20/2025. This position provides outreach, recruitment, advising, and administrative activities to support prospective, current, and program graduates on a variety of educational, career guidance and planning activities, and community support services referrals.

Requirements

Possess a High School Diploma
Possess at least one (1) year of related work experience in office and/or project administration.
Proficiency utilizing online software/platforms to create, manage, track, and report on student career-specific information.
Proficiency with computer software applications including Microsoft Office Suite Word, Excel, Outlook, PowerPoint, Publisher, etc.
Proficiency with office technology products such as: computers, copiers, printers, scanners, faxes, telephones, projectors, etc.
Able to travel between multiple campuses and off-site locations.

Responsibilities

Prepares and transmits university and program information to various requestors and maintains logs of communications verbally (i.e. conducting presentation and various conversations) and in-writing via email, social media, etc.
Executes outreach, recruitment, and advertising activities as directed by the grant project Director and conducts all associated data/outcomes tracking activities.
Assists with the development and dissemination of grant program marketing materials for social media, print, web-based, and electronic media placement.
Represents the university and grant project at associated events and activities.
Supports all administrative processes for the PHIT4DC project. This includes: answering phones, emails, following up with prospective, current, and program alumni students, scheduling appointments, coordinating and preparing for meetings, making travel arrangements, composing correspondence, and creating and managing data files and office records.
Responsible for receiving, screening, and routing all incoming inquiries and communications such as: telephone calls, emails, mail, and social media and associated communication to the Project Director.
Assists in addressing routine issues and provides solutions (troubleshooting) to various student issues and/or concerns.
Perform all other duties as assigned.