Student Success Advisor and Coordinator, Teaching Credentials

CSU Careers•Long Beach, CA

10d

About The Position

The Student Success Advisor and Coordinator for Teaching Credentials is responsible for supporting College of Education initial teacher preparation programs by facilitating recruitment, advising, and admissions for prospective students; advising a diverse array of current students to promote their academic engagement, well-being, and program completion; implementing student success initiatives; consulting faculty, program coordinators, and department chairs to support programs and student success; and collaborating with other staff members to ensure the effective operation of the Student Success and Advising Center. The incumbent will also focus on advising students in specialized pathways and represent the College of Education at recruitment events.

Requirements

Equivalent to a bachelor's degree in education, one of the social or behavioral sciences, or a job-related field, and two years of directly related experience.
Ability to learn, interpret, clearly explain and apply a variety of complex policies and procedures.
Ability to interact in a professional, cordial and supportive manner with many visitors and callers.
Ability to prioritize workload and work independently on projects with minimal supervision.
Ability to communicate with an ethnically and culturally diverse campus community.
Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."

Nice To Haves

Master's degree in education, counseling, student affairs, or related field preferred.
Experience in student advising, programming and recruitment preferred.
Experience successfully working with populations that are demographically and socioeconomically like the CSULB student population highly desirable.
Knowledge of University, College and departmental policies about admission, graduation, scholarship, catalog content for student and faculty information provision and advising highly desirable.
Knowledge related to California requirements for teacher education highly desirable.
Occasional evening/weekend events scheduling flexibility needed.

Responsibilities

Coordinate with College of Education staff and faculty to facilitate recruitment of a diverse applicant pool for College of Education teaching credential programs including engagement in recruitment activities, advising prospective students, and developing and maintaining online and printed materials.
Support the program admissions process including application processing, interviews, and candidate notifications.
Engage in proactive academic advising of current College of Education teaching credential students using equity-minded practices.
Advise students, program faculty and department chairs on program requirements, policies, procedures, and progress to program completion; problem-solve as needed.
Facilitate innovative advising systems to ensure students are retained and complete their programs.
Support faculty and students with clinical practice processes.
Coordinate the use of online advising tools, databases and website updates.
Facilitate student success efforts utilizing data, including monitoring and tracking student progress and developing student success interventions, especially for students on specialized credential program pathways.
Develop, implement, and assess programming that fosters student success and well-being for a diverse student population, including training and oversight of Peer Mentors.
Implement and assess special projects to support student success.
Collaborate with faculty to implement program-specific student success efforts.
Collaborate with the Student Success and Advising Center team to offer comprehensive advising to prospective and current students.
Address general inquiries across all College of Education programs, including the Liberal Studies BA, teaching credentials, advanced credentials, and master's-level programs.