Student Services Technician

San Diego Community College District • San Diego, CA

431d • $65,379 - $81,768

About The Position

The Student Services Technician at San Diego Mesa College plays a crucial role in supporting students through the pre-enrollment process and enhancing outreach initiatives. This position involves coordinating programs, providing training to student staff, and collaborating with various stakeholders to promote student success and equity. The technician will also compile data, prepare reports, and assist students in navigating academic policies and procedures.

Requirements

• At least two years of experience in a student services setting working directly with students.
• At least one year of experience working in an outreach program.
• Ability to communicate effectively both orally and in writing.
• Ability to interpret and apply academic policies and procedures within a higher education setting.
• Ability to plan and coordinate student-centered programs and programming.
• Ability to establish and maintain successful working relationships with various stakeholders.
• Ability to work independently with little direction.
• Knowledge of academic policies and procedures, college rules, and modern office practices.

Nice To Haves

• Experience with technology in the delivery of student services.
• Familiarity with admissions, enrollment, and transfer requirements.

Responsibilities

• Coordinate and implement programs to help students successfully navigate the pre-enrollment process.
• Assist in the coordination and implementation of programs to advance Outreach department initiatives.
• Train and provide work direction to student staff.
• Connect students to the San Diego Promise Program.
• Create innovative programming for incoming students to the San Diego Promise.
• Work effectively and collaboratively with students, staff, faculty, administrators, outside agencies, and community partners.
• Compile data and prepare reports.

Benefits

• Dental insurance
• Dependent health insurance coverage
• Health insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED