Student Services & Success Coordinator

Texas A&M University System•Corpus Christi, TX

About The Position

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies. TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities. Learn more information here! PURPOSE This position will work with our College of Engineering and Computer Science (CECS) personnel and students to better support their academic needs and connect them to appropriate resources within the college and university. They will also facilitate peer-to-peer mentoring between our students and meet with at-risk students to improve our retention rates.

Requirements

Bachelor’s degree in applicable field.
Two years of related experience.
Additional education/experience may be considered as substitution for the minimum requirements.
Associate’s degree in applicable field and Four (4) years of related experience, OR Master's degree
Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
Excellent written, verbal, and interpersonal communication skills to be able to communicate effectively in a courteous and professional manner with a variety of customers in person, telephone, or e-mail.
Excellent customer service skills.
Attention to detail.
Self-motivated and self-directed.

Nice To Haves

Experience in academic advising, academic coaching, or student success programs within a higher education institution.
Experience in Argos & Starfish.

Responsibilities

Work with students to identify academic challenges and connect them with relevant resources, including tutoring, counseling, and other support services.
Collaborate with college personnel to ensure students are aware of and have access to the full range of academic and support services available within the college and university.
Facilitate and oversee peer-to-peer mentoring programs, matching students with mentors who can provide guidance, support, and advice on academic and personal challenges.
Identify at-risk students and develop individualized support plans to address their specific needs, with the goal of improving retention and academic success.
Assist students in understanding curriculum requirements to foster informed choices in students’ educational planning.
Conduct outreach to students and faculty to promote available resources and encourage participation in support programs.
Organize and lead workshops and events designed to enhance academic skills, resilience, and overall student success.
Make travel arrangements for students who are attending competitions or conferences.
Monitor and report on the effectiveness of support initiatives, using data to refine and improve programs over time.
Perform other duties as assigned.

Benefits

Medical $0 - $30 per month for Employee Only coverage after university contribution ($920 value).
Up to 83% of premium covered by the university: Employee and Spouse Employee and Children Employee and Family coverage
Dental & Vision
Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account
DUAL CAREER PARTNER PROGRAM
ON-CAMPUS WELLNESS OPPORTUNITIES
Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources
Tuition Benefits: Public Loan Forgiveness
Book scholarships
100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).
Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
Voluntary Tax Deferred Account/Deferred Compensation Plan
Time Off: 8+ hours of vacation paid time off every month.
8 hours of sick leave time off every month.
8 hours of paid time off for Birthday leave.
12-15 paid holidays each year.