Student Services Specialist
About The Position
The purpose of this organizational unit is to administer all of the student financial assistance, and to coordinate all of the Title IV student assistance programs, in which the institution participates, with the institutions' other federal and non-federal programs of student financial assistance. Our population exceeds 7,500 students with over 90% receiving financial assistance through our office. This unit is responsible for the accountability of approximately $50 million in student assistance. The primary purpose of this position is to counsel students, parents and the public concerning the entire range of financial aid programs. The responsibilities of this position include determining student eligibility, advising students and parents of specific financial aid opportunities and responding to correspondence. The candidate will be expected to understand and apply federal, state and university policies and procedures and must also possess a general knowledge of the Student BANNER system.
Requirements
- thorough knowledge of Federal financial aid regulations and programs, the need analysis process, financial aid packaging in an automated environment and the US Department of Education Title IV Delivery System
- knowledge of automated financial aid database system and Electronic Data Exchange
- knowledge of Microsoft Office (Word, Excel, PowerPoint, and Access) Applications
- ability to work independently with little or no supervision
- to take initiative to see projects and assignments through to completion
- to learn, interpret and analyze information to make necessary decisions
- to exercise judgment and discretion in problem solving
- to plan, prioritize and organize workflow
- ability to work flexible schedules
- excellent analytical and organizational skills along with written and oral communication skills
- excellent interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment
- Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Nice To Haves
- Master's degree from an accredited university in business, public administration or related field with 2-3 years of experience working at the Graduate Program Level is preferred; or a combination of education, training, and experience in a related field.
- Knowledge of graduate and Professional degree programs and resources Experience implementing workshops, orientations and/or conferences, and recruitment activities.
Responsibilities
- counsel students, parents and the public concerning the entire range of financial aid programs
- determining student eligibility
- advising students and parents of specific financial aid opportunities
- responding to correspondence
- understand and apply federal, state and university policies and procedures
- possess a general knowledge of the Student BANNER system
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Educational Services
Number of Employees
1,001-5,000 employees
