Student Services Generalist (Job Developer)

Union County College • Elizabeth, NJ

77d • $51,000

About The Position

The Student Services Generalist (Job Developer) reports directly to the Coordinator (Grant & Contract Programs)/Grant Director or designee. This role is responsible for advising and guiding participants to sustain successful participation in the UCNJ Union College of Union County, NJ/Center for Economic & Workforce Development Programs. The Generalist will facilitate applications, recruiting, assessment, advising, registration, and placement through personal contact and follow through with the prospective student as they proceed through the intake process.

Requirements

• Bachelor's degree required in a field related to the position.
• At least five years' experience working in Workforce Development programs.

Nice To Haves

• Outstanding customer service and communication skills.
• Basic computer skills.
• Strong interpersonal skills to interact tactfully and courteously with students, the general public, faculty, and other staff members.
• Analytical and problem-solving skills.
• Ability to take required initiative to solve problems.
• Ability to collaborate with others.
• Commitment to service and a diverse student population.
• Ability to multi-task in a busy environment and ability to meet deadlines.
• Ability to remain discreet with student and staff information.
• Valid driver's license and reliable vehicle.

Responsibilities

• Guide and advise participants in UCNJ Union College of Union County, NJ/Center for Economic & Workforce Development educational, training, and supportive/work programs.
• Identify client supportive service needs.
• Develop individual educational and career plans for students based on student interest, academic levels and career assessment.
• Develop and implement employment motivational workshops designed for employment, advising support and job placement and retention.
• Orient and advise all supportive work program referrals.
• Advise participants in the proper work attitude and attempt to stimulate positive efforts towards employment.
• Participate in the pre-intake and post-intake processes.
• Implement periodic employment 'Retention' workshops designed to reduce attrition for employed students.
• Prepare and maintain necessary records and files on recruitment, assessment, enrollment, advising, and job placement.
• Develop and participate in job fairs, Career Days and other hiring events relevant to student needs.
• Develop a student IEP (Individual Employment Plans).
• Initiate and conduct post-advising and post-employment sessions.
• Perform liaison duties with cooperative agencies and programs.
• Respond to all program related requests.
• Maintain Logs essential to CEWD functionality.
• Initiate and support CEWD recruitment efforts for all programs.
• Read, interpret, and communicate College and CEWD policies and procedures.
• Recommend improvements in department procedures.
• Collaborate with other staff/administrators/instructors to identify needed improvements in procedures and communication.
• Maintain records of students served and services provided.

Benefits

• Medical, Dental and Vision Benefits.
• Twenty vacation days.
• Ten paid holidays.
• Ten-week summer work schedule allowing the college to close on Fridays.
• Gym privileges.
• Tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ.
• Tuition reimbursement for an approved degree program at an accredited college or university.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree