Student Records Assistant III

Kentucky Community and Technical College System • Bowling Green, KY

4d • Onsite

About The Position

The ideal candidate for this position will provide excellent customer service to
students, faculty, and staff. As a processing specialist for the Office of the
Registrar, the employee will perform a range of student records and enrollment
operations.

Requirements

• Associate degree (related field) and one-year related work experience or equivalent.
• Must possess excellent organizational and customer service skills and be current with technology and computer skills.
• PeopleSoft database experience preferred.

Responsibilities

• Process and maintain student records, including transcript requests, test credits, student program changes, schedule changes, and related academic documentation.
• Assist with the evaluation, organization, and updating of digital student records using established records management systems.
• Support the Registrar in conducting graduation audits to verify student completion of credential requirements.
• Participate in planning and coordinating graduation ceremonies, including logistics, communications, and documentation preparation.
• Implement efficient processing methods to streamline workflow and improve the accuracy and timeliness of record updates.
• Respond to inquiries related to enrollment, academic records, and institutional policies in a timely and professional manner.
• Maintain confidentiality and adhere to FERPA and institutional policies governing student records.
• Collaborate with internal departments to support enrollment management and academic processes.
• Perform any other duties assigned to support office operations and Registrar initiatives.

Benefits

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees