Student Records and Graduation Coordinator
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About The Position
This position serves as a front-line representative of the Registrar's Office, providing high-quality customer service to a diverse population of students, faculty, and staff. As one of the primary points of contact for graduation and commencement-related matters, the role requires exceptional communication, accuracy, and attention to detail in a high-volume, deadline-driven environment. Key responsibilities include processing diploma applications, certifying degree completion, posting degrees, coordinating with the diploma vendor for production and mailing, and supporting commencement preparation and coordination-including ordering supplies and contributing to the commencement publication. The position requires the ability to manage multiple tasks, maintain compliance with academic policies and FERPA regulations, and effectively resolve inquiries via phone, email, and in-person interactions.
