Student - Office Assistant, Registrar

Northwestern Health Sciences UniversityBloomington, MN
88d

About The Position

This position serves as the first point of contact in the office, providing assistance to students, staff, faculty, and visitors. The role involves answering general inquiries, assisting with various administrative tasks, and maintaining a welcoming environment. The position requires a commitment to professionalism and confidentiality, as well as the ability to assist a diverse population.

Requirements

  • Ability to project an outgoing, friendly, and welcoming demeanor as the first point of contact in the office
  • Assist a diverse population of students, staff, faculty, and visitors
  • High degree of professionalism, reliability, and attention to detail
  • Maintain confidentiality and be willing to learn and abide by the policies of the department and the University (requires a signed FERPA/Confidentiality Agreement)
  • Basic knowledge of Microsoft Office
  • Must have eligibility for Work Study funding through Financial Aid (contact [email protected] to confirm)

Responsibilities

  • Serve as first point of contact in the office: promptly and courteously greet students, staff, faculty, and visitors
  • Answer the department's general phone line and email account promptly or forward as necessary
  • Answer general questions about the university
  • Provide assistance to students with Colleague Self Service; requesting transcripts; verifying enrollment, degrees, and certificates; the registration process, adding or dropping a course, and making adjustments to schedules
  • Document scanning and electronic file conversion
  • Data entry as needed
  • Other duties as assigned to support the office
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