Student Office Assistant (Federal Work Study)

Columbus State Community College • Columbus, OH

16d • $10 • Onsite

About The Position

Purpose of Position: The Student Office Assistant provides basic administrative and front-line support to the department, including clerical duties, customer service, and utilization of Microsoft Office suite. Key is interfacing with external customers, such as employers and alumni is important. Interest in learning technology, for example, Handshake, PowerPoint, Excel, etc. is a must. Work well with a team; take initiative and exhibit a high level of reliability, professionalism, and motivated to learn and grow. This position is only open to students with Federal Work Study eligibility.

Requirements

• Knowledge of: Customer service.
• Microsoft Office.
• Skill in: Professionalism and customer service.
• Written and verbal communication.
• Telephone and computer skills (including fundamental understanding of Microsoft Office).
• Attention to detail.
• Ability to: Manage time.
• Complete all duties while maintaining strict confidentiality.
• Follow directions.
• Work a consistent, reliable schedule.
• This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State.
• You must also be enrolled in SIX or more credit hours in a degree or certificate program.
• Any applicants without Federal Work Study eligibility will not be considered for this position.
• Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109.
• Must have reliable transportation or other means to get to work regularly.
• Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment.

Nice To Haves

• Previous work experience in an office or customer service driven environment such as retail, food service, volunteer work, etc.

Responsibilities

• Represents the department at the front desk area with a positive, friendly, and helpful attitude.
• Assist with working and supporting employer events, such as set up for tabling, information session and job fairs by conducting tasks, welcoming and providing direction.
• Provides front-line customer service face-to-face or on the phone to employers, alumni, students, parents, faculty/staff, and members of the community.
• Assists callers and visitors with contact information for offices/resources when appropriate.
• Assists department staff with general offices duties and clerical/administrative work including but not limited to: filing, delivering messages, returning phone calls, sort mail and deliver mail, construct informational packets, make copies, etc.
• Assembles materials, documents, etc. as related to the department and its processes and procedures, such as assisting with job postings and events on Handshake.
• Assists in the maintenance of various department documents using Microsoft Office suite.
• Accurately file documents within established departmental filing system.
• Supports department-related projects and programs as needed.
• Maintain privacy and confidentiality of student records and other sensitive information.
• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
• Work a consistent, reliable schedule and exhibits regular and punctual attendance.
• Perform other duties as assigned.

Benefits

• Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce.
• We are dedicated to helping students set the stage for professional life through their participation in the following program(s): CSTATE GROW (Guided Reflections on Work) The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning. All student employees and their functional supervisors participate in this program during Autumn and Spring semesters.
• Career and Leadership Development Program (CLDP) The program consists of paid competency-based career and leadership development activities designed by Career Services. All Tier/Level III positions are automatically enrolled in this program.
• Career competencies you can expect to learn through Student Employment: Career & Self Development Critical Thinking Leadership Teamwork Communication Equity & Inclusion Professionalism Technology

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees