Student Mentor/Academic Success & Undergraduate Advising (ASUA) - Student Assistant

California State University, San BernardinoSan Bernardino, CA
3d$17Onsite

About The Position

Under direct supervision and under the lead work direction of the Program Coordinators, student assistants will focus on peer-to-peer support, helping undergraduate students, particularly first-year students, build the skills, knowledge, and confidence needed for academic success.

Requirements

  • Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
  • Special Qualification: Admission or registration as a CSU student.
  • Maintain a 2.0 G.P.A. or greater per semester and cumulative.
  • Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
  • International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
  • Eligible to work in the United States
  • Payroll Requirement: Social Security Card

Nice To Haves

  • One year undergraduate student experience at CSUSB.
  • Assist in providing individualized mentoring to promote academic and personal growth.
  • Assist in Facilitating workshops, study sessions, and other academic support activities.
  • Promote inclusive and respect within the campus community.
  • Enrolled undergraduate or graduate student with a minimum of a 2.75 GPA.
  • Interpersonal and communication skills, with a passion for helping students succeed.
  • Ability to collaborate effectively with faculty, staff, and peers.
  • Demonstrate empathy, active listening, and cultural awareness.
  • Reliable, organized, and capable of managing multiple responsibilities.
  • Strong communication and interpersonal skills.
  • Familiarity with campus resources and student support services.
  • Ability to maintain professionalism, confidentiality, and appropriate boundaries.
  • Demonstrated leadership, reliability, and commitment to supporting diverse student populations.

Responsibilities

  • Mentor Training and Development
  • Attend mandatory training sessions and development workshops to gain effective mentoring techniques.
  • Collaborate with other mentors to share strategies and resources.
  • Maintain appropriate documentation of student interactions and program participation as required.
  • Mentoring Assistance
  • Schedule and assist in conducting weekly one-on-one meetings with assigned Mentees to:
  • Review assignments, deadlines, and time management strategies.
  • Provide guidance on academic skills and resources.
  • Set and monitor goals to ensure steady progress.
  • University Engagement:
  • Introduce Mentees to campus resources, events, and organizations to foster community involvement.
  • Create opportunities for networking with peers, faculty, and staff.
  • Academic Support and Accountability:
  • Encourage high academic standards and celebrate milestones.
  • Support Mentees in overcoming challenges and maintaining focus on their goals.
  • Career and Academic Pathway Guidance:
  • Help Mentees connect course choices and degree requirements to career aspirations.
  • Provide resources for exploring academic interests and long-term goals.
  • Cultural Awareness and Community Building:
  • Facilitate discussions and activities that promote cultural awareness and identity development.
  • Create a welcoming environment where students feel a sense of belonging.
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