Student Medical Benefit Assistant
About The Position
Follows specific instructions and performs clerical work using established routines. Applies limited analysis and problem-solving in performing job duties. Primary Responsibilities Provides excellent customer service to BYU-H students , staff and public regarding Medical benefit queries, enrollments, terminations, etc. Reviews enrollment/Change forms, termination forms and ensures they are complete and accurate for processing. Ensures that eligible International BYU-H students and their dependents are enrolled in the the Student Medical. ensures that domestic BYUH students are informed that they can add their dependents to the SMB at the beginning of their first semester. Notify domestic student that they have the option to waive the school's plan. Ensures that BYU-H students not qualified for the SMB is terminated from the plan. Creates files/ scan documents for filing such as enrollments forms , enrollment changes, waivers, terminations, mailings and other office activities in a timely manner. Processing of enrollments, waivers, termination, excel spreadsheets etc. Assist in verifying queries. Respond to emails in a timely manner Assist in Student Orientations, process mails. Assist in determining if all qualified students have adequate medical coverage. Miscellaneous office task such as filing, answering phone calls, addressing issues with students regarding the SMB. Other tasks assigned. Benefit SMB}. Answers phones and greets visitors to resolve routine questions or issues following established procedures and guidelines Benefit SMB}. Makes bookkeeping entries and maintains audit trail files. Files documents in appropriate folders or performs data entry tasks. Handles emails and other correspondences. Uses office machines such as copiers, scanners, and desktop computers. Performs other duties as assigned.
Requirements
- College Work Experience
- 3 Months of General Work Experience
Responsibilities
- Provides excellent customer service to BYU-H students , staff and public regarding Medical benefit queries, enrollments, terminations, etc.
- Reviews enrollment/Change forms, termination forms and ensures they are complete and accurate for processing.
- Ensures that eligible International BYU-H students and their dependents are enrolled in the the Student Medical.
- Ensures that domestic BYUH students are informed that they can add their dependents to the SMB at the beginning of their first semester.
- Notify domestic student that they have the option to waive the school's plan.
- Ensures that BYU-H students not qualified for the SMB is terminated from the plan.
- Creates files/ scan documents for filing such as enrollments forms , enrollment changes, waivers, terminations, mailings and other office activities in a timely manner.
- Processing of enrollments, waivers, termination, excel spreadsheets etc.
- Assist in verifying queries.
- Respond to emails in a timely manner
- Assist in Student Orientations, process mails.
- Assist in determining if all qualified students have adequate medical coverage.
- Miscellaneous office task such as filing, answering phone calls, addressing issues with students regarding the SMB.
- Answers phones and greets visitors to resolve routine questions or issues following established procedures and guidelines
- Makes bookkeeping entries and maintains audit trail files.
- Files documents in appropriate folders or performs data entry tasks.
- Handles emails and other correspondences.
- Uses office machines such as copiers, scanners, and desktop computers.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
