Student Manager - Facility Supervisor (Recreational Sports)

Associated Students, Inc.•San Luis Obispo, CA

14h•$19 - $19

About The Position

Under the supervision of the Assistant Coordinator – Facility Operations (Recreation Center) Temporary, the student manager for Recreational Sports Facilities is responsible for managing the Facility Supervisors. This position supervises a staff of 40 to 50 and works closely with the recreational sports leadership team. This position requires effective communication with staff and participants regarding programs, services, policies, and emergency response.

Requirements

Must be a currently enrolled student at Cal Poly with a minimum of 6 units. Graduate students must carry 4 units.
Exhibit a developed sense of critical thinking, conflict management and problem-solving skills.
Ability to efficiently manage multiple tasks simultaneously.
Ability to stay focused while working in a high-volume, fast-paced environment.
Ability to be flexible and adapt to change.
Ability to work cooperatively with others or independently, as the situation requires.
Ability to work with diverse populations and those with special limitations or needs.
Ability to empathize and connect with others in an appropriate manner.
Ability to handle confidential information according to ASI policies and procedures.
Excellent oral and written communication skills.
Confidence to take risks and explore new ideas.
Display a high level of attention to detail.
Experience in developing and conducting assessments, reporting and analyzing results.
Confidence to supervise peers.
Knowledge of Windows based computer systems (Microsoft Office).
Awareness of safety and risk-management procedures.
Ability to obtain First Aid and CPR/AED certification from an approved agency upon hire.
Capable of communicating policies and standards of conduct to effectively express expectations and problems to customers, students and employees participating in the facility.
Position may require working late nights, weekends, and holidays
Must be able to work summer 2026 term
Must be available for the Student Manager retreat in June 2026
Must be able to work throughout the 2026-27 academic year

Nice To Haves

Previous facility security experience preferred.
Previous experience working in a gym, weight room facility, or sports complex.

Responsibilities

Supervise, schedule and manage daily operations for staff of 40 to 50 student employees.
Assist in developing and conducting annual performance evaluations.
Train employees in essential duties, customer service and risk management.
Initiate and/or manage staff coaching, discipline and feedback for staff area.
Participate in leadership development training with immediate supervisor and student manager leadership team.
Complete weekly administrative duties, including but not limited to service requests, developing agendas and conducting regular staff meetings.
Abide by and enforce all ASI and campus security regulations regarding confidential and private information.
Effectively manage applicable internal and external communication outlets.
Ensure all area manuals, procedures and resources are accurate and easily available to staff.
Display awareness of all ASI and staff area policies; enforce policies as necessary.
Maintain the integrity of the ASI philosophy and brand.
Produce regular reports, reviews, and assessments of staff area.
Exhibit punctuality and dependability by maintaining a consistent work schedule.
Serve as an information source of Recreational Sports, Sports Complex, Doerr Field, ASI programs and services.
Maintain professionalism in the workplace including but not limited to attire, behavior, and language.
Maintain familiarity with emergency response protocol.
Attend all meetings, workshops, and retreats.
Provide quality customer service to all staff and customers.
Maintain a positive work environment through interaction with staff, peers and superiors.
Demonstrate an understanding of effective and efficient resource management.
Demonstrate understanding and competency of specific technological resources used by staff area.
Assume responsibility for all aspects of ASI Recreational Sports, Sports Complex, and Doerr Field operations in the absence of full time staff
Ensure safe and responsible operation of Recreation Center, Sports Complex, and Doerr Field at all times
Administer safety audits for the Facility Supervisors
Assist Facility Supervisors in resolving participant conflicts and disputes
Make regular rounds in Recreation Center, Sports Complex, and Doerr Field to ensure that activities are being conducted safely and appropriately
Communicate with Recreation Center operations staff for facility maintenance and custodial concerns
Contact University Police when necessary, due to problems that cannot be resolved with on-site personnel
Maintain current hours of operation notification throughout the building and Sports Complex.
Hold weekly meetings with direct supervisor to facilitate communication regarding programs, classes and upcoming events.
Prepare quarterly/annual reports to include statistical information
Act as a liaison to ASI programs and services regarding Rec Sports, Sports Complex, and Doerr Field policies and procedures
Develop and maintain training and operational systems/policy manual