Student Management System Administrator

Custom Computer Specialists-posted 4 months ago
$70,000 - $90,000/Yr
East Islip, NY
251-500 employees
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CCS is looking for a motivated professional to join our team as a Student Management System Administrator! This role is primarily responsible for providing support to a large school district's Student Management System (Infinite Campus) and addressing administration's needs. This is an excellent opportunity to work with school systems as a service provider ensuring the smooth operation of the SIS Software.

  • Performs preliminary research of issues reported by the district such as: verifying access and permissions of school district personnel, looking up a student schedule, checking attendance, etc.
  • Processes job requests from school district personnel and submits batch jobs to be run by operations staff.
  • Processes various district reports.
  • Maintain and manage Student Management System databases (SQL).
  • Assists the school district in the submission of data for processing.
  • Maintain a familiarity with a variety of programming concepts, practices, and procedures.
  • Audits input and output document of various complexity for accuracy and then packages the output for delivery to the school district.
  • Learns technical aspects of the student management systems used in the district.
  • Monitors website to ensure information is updated.
  • Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail, and database software in performing work assignments.
  • Perform other job-related duties as assigned.
  • Previous experience with Infinite Campus
  • Proficient in Microsoft office 365 applications
  • Knowledge of Tableau
  • Knowledge of SQL databases
  • Bachelor’s degree in Computer Science or related field
  • Previous experience in a support center or customer service organization.
  • Work experience with K-12 education (required)
  • Familiarity with Web, Contact Management systems and PC based applications.
  • Excellent written and verbal communication.
  • Attention to detail; demonstrating consistent follow through with set processes and documented procedures.
  • Able to work in a fast-paced environment with frequent software releases.
  • Able to problem solve while prioritizing effectively and efficiently; determine when to escalate issues with attention to detail.
  • Collaborate; able to work with or deal with a variety of personalities while working towards a common goal.
  • Salary range: $70,000-$90,000 annually, determined by qualifications, experience, and customer service skills.
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