SUNY Cortland-posted 12 months ago
Part-time • Entry Level
Cortland, NY
Educational Services

The job of the Student Life Center Attendant is to attend to patrons in the Student Life Center Front Desk and Equipment Checkout. The attendant will provide good customer service, be knowledgeable about the Student Life Center facility and program offerings, enforce policies and procedures, and respond to emergencies. The position requires adherence to the department dress code and timely submission of payroll. The attendant will work various shifts, including early mornings, late nights, and weekends, and will be responsible for welcoming patrons, validating memberships, selling services, managing equipment rentals, and maintaining inventory.

  • Provide good customer service - be attentive, friendly and helpful
  • Be knowledgeable about the Student Life Center facility and program offerings
  • Enforce Student Life Center policies and procedures
  • Adhere to the department dress code
  • Carry and use a radio for work purposes
  • Respond to emergencies/incidents
  • Report problems to the Building Manager
  • Arrive on time and leave only when the shift is over
  • Find coverage when unable to attend a scheduled shift
  • Submit payroll in a timely manner
  • Communicate with Graduate Assistant/Assistant Director in case of emergency
  • Attend required trainings and meetings
  • Work early morning, late night, and weekend shifts
  • Complete other duties as assigned
  • Welcome patrons upon entering the facility
  • Validate memberships by swiping ID cards
  • Sell services and guest passes using Fusion Software System
  • Answer the phone professionally and relay information as necessary
  • Manage the rental/sale of equipment using Fusion Software
  • Complete laundry duties including washing, drying, and folding
  • Maintain accurate inventory
  • Report and document damaged equipment
  • Direct patrons to the Recreational Sports Office for late equipment returns
  • Must be a current SUNY student
  • Must hold certification in CPR/AED/First Aid or be willing to become certified within 30 days of hire
  • Ability to lift up to 50 pounds
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