Student Library Assistant

Berklee College of Music•Boston, MA

1d•$17

About The Position

Under the direct supervision of the Access Services & Circulation Manager, the Student Library Assistant attends to area users including students, faculty, and staff members wishing to make use of the Library resources. Main responsibilities include helping patrons locating library items, placing item holds, and requesting new items. They check materials in and out, monitor Library usage, and organize materials. The Student Library Assistant performs many support activities involved in operating the Berklee library by assisting students, faculty and staff following established rules and procedures and policies. Student Library Assistants may work on special projects.

Requirements

The Student Library Assistant must have strong communication and good interpersonal skills, and the ability to work either independently or in group.
Must be able to provide professional customer service to students, staff, and faculty.
SLA must have the ability to use both Macintosh and PC computers.
Punctuality, attention to detail, and organizational ability are absolute must.
Strong knowledge in the Learning Resources services
Problem solving and troubleshooting skills.

Responsibilities

Assisting students, staff, and faculty in locating materials, and requesting ILL and Annex items.
Understanding and learning cataloging procedures
Checking in and out items using the library software
Updating the catalog by changing the item status (lost, missing, damaged, etc.)
Preserving security of the collection
Assisting in keeping the shelved materials in order
Processing library holds
Helping patrons using the scanner
Collecting statistics data
Assisting in processing Interlibrary Loan requests