Student Library Assistant

Penn State UniversitySpring Township, PA
114d$12

About The Position

The Student Library Assistant (SLA) position is composed of three main functions: Circulation, Shelving, and Special Projects. Training will be provided, no library experience required. Training will begin during the Fall 2025 semester. We are looking for students who can work during the next academic year: Fall 2025 and Spring 2026.

Requirements

  • Customer service experience through work, volunteering, or personal projects.
  • Ability to clearly communicate using chat, email, and face-to-face.
  • Competent in using multiple systems, websites, and tabs to checkout items and locate information.
  • Can sit or stand at the circulation desk for 4+ hours at a time.
  • Can guide a patron around the library.
  • Can push/pull a book cart up to 50 lbs.
  • Can lift books and/or equipment.
  • Can kneel to browse low shelves and use a kick stool to browse high shelves.
  • Can positively navigate change and uncertainty.

Responsibilities

  • Provide outstanding service to our community with empathy and clear communication.
  • Help others locate information and identify appropriate resources for additional support.
  • Check out/in books and equipment and confirm room reservations.
  • Learn about the library's catalog, electronic services, and various print collections.
  • Make referrals for an in-depth library consultation.
  • Communicate any service concerns to the supervisor and/or circulation team.
  • Ensure materials are shelved in the correct location using the Library of Congress Classification (LOC).
  • Sort, shelve, and retrieve materials.
  • Identify materials that may be misplaced, askew, or need repair.
  • Use in-house software to ensure materials are in the correct location.
  • Participate in optional special projects that help the library with larger projects.

Benefits

  • A supportive team to assist, train, and mentor you.
  • Opportunities to work with Thun team members on special projects and events.
  • Professional development and learning opportunities.
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