Student Lending Service Advisor - Temporary Position

Citizens Bank • Johnston, RI

7h

About The Position

You’re made ready for new challenges and opportunities to stretch yourself! In this role, you are responsible for assisting our Lending team as we promote our Student Lending products. You will help reach out to customers as well as manage the increased volume of applications through inbound calls. Most importantly you will deliver an exceptional experience for all our customers that you interact with.

Requirements

• Customer Service Experience
• Ability to use Microsoft Office
• Candidates must have excellent communication skills and be able to work in a fast paced environment
• Positive attitude and high energy level
• A "Can-do Attitude" and the ability to think "Outside the Box".
• Team player; able to work with minimal supervision
• Ability to learn and share new concepts quickly
• Ability to articulate what we have to offer our existing or potential customers
• Qualified candidates must complete a video interview after applying as the next step, to be completed within 7 days of receiving the link.

Nice To Haves

• Previous Sales or Call Center experience is a plus

Responsibilities

• Proactively reach out to customers to inform them of our product
• Handle incoming calls and provide guidance
• Respond to incoming calls from customers already in process.
• Handle between 50-70 calls per day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed