Student Internship - Information Technology

Springfield Public Schools•Springfield, MA

About The Position

Restricted to Springfield Public Schools High School Students The Springfield Public Schools Office of Information Technology and Accountability is responsible for managing and delivering information and technology resources for the district. Over the course of this 10-week internship, students will be exposed to industry standard patterns and practices within the information technology field and will use commercial technologies from Microsoft and Cisco. Students will gain exposure to IT service management and customer support; device lifecycle management including configuration and repair; and fundamental network and computer security practices. About our District Springfield Public Schools is a cultural gem in Western Massachusetts that is committed to providing a learning environment that opens the doors of infinite possibilities to our amazing students and staff. We strive to equip each of our approximately 24,000 students with learning experiences that enhance their knowledge and critical thinking skills. We are the 3 rd largest district in Massachusetts. Our district has over 44 languages spoken and over 60 countries represented by both students and staff. We foster a positive and professional environment in our schools and worksites where people feel valued, respected, supported, seen and heard. Our students and staff share their ideas and perspectives, learning from and appreciating each other. We are a district that is committed to equity and excellence. Join a team that Empowers Educators In addition to offering competitive salaries and benefits, we provide numerous cutting-edge professional development opportunities for all staff. We let our data shape the professional development of the district, therefore, it is relevant and actionable. We support our teaching staff with mentors such as instructional leadership specialists and effective educator coaches to work with them throughout the year in lesson planning, data analysis and management. Our district offers career advancement opportunities and is invested in “Grow our Own” and educational pipeline programs. These programs help our staff achieve a college degree or lead to certification pathways. If there is something that you would like to know specifically about the position that you are applying for or assistance with matching your skills to a position, Carmen Molina-Figueroa will be happy to assist you at [email protected] . The Springfield Public Schools is committed to maintaining a work environment free from discrimination on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, genetic information, pregnancy or pregnancy related conditions, ancestry, age, disability, or military service, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose discrimination and harassment or who participate in an equal opportunity investigation. The Springfield Public Schools is committed to maintaining a learning environment free from discrimination on the basis of race, color, sex, gender identity, religion, national origin, sexual orientation, disability or homelessness. NONDISCRIMINATION EMPLOYMENT STATEMENT The Springfield Public Schools does not discriminate in employment on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, genetic information, pregnancy or pregnancy related conditions, ancestry, age, disability, veteran status, or marital status. NOTICE OF SEX NONDISCRIMINATION Springfield Public Schools does not discriminate on the basis of sex and prohibits sex discrimination, including sexual harassment, in any education program or activity that it operates, as required by Title IX and its regulations, including in admission and employment. Inquiries about Title IX may be referred to the Springfield Public Schools’ Title IX Coordinator, [email protected] , the U.S. Department of Education’s Office for Civil Rights at https://ocrcas.ed.gov/contact-ocr , or both. The Springfield Public Schools Title IX Coordinator is Jeremy Saint Laurent, Chief Legal Counsel of Legal Services, 1550 Main Street, Springfield, MA 01103, 413-787-7100 ext. 55325, [email protected] . Springfield Public School’s sex nondiscrimination policy and grievance procedures can be located on the Springfield Public Schools website, www.springfieldpublicschools.com/non-discrimination To report information about conduct that may constitute sex discrimination or make a complaint of sex discrimination under Title IX, please refer to [email protected]

Requirements

Position open to current Springfield Public School students in their senior year or students in the second semester of their junior year.
Strong interest in exploring the Information Technology career field.
Endorsement of SPS career readiness coordinator or cooperative education coordinator.
Availability between 8:00 am and 4:00 pm with flexibility based on student's school schedule.
Transportation to and from 233 Allen Street required.
Required to regularly lift up to 25 pounds and occasionally lift up to 50 pounds.
Strong motivation and taking initiative with assigned work.
Required attendance and punctuality in accordance with the work schedule.
Positive attitude and ability to receive direction and constructive criticism.
Strong communication skills including speaking, listening, and interacting with co-workers.
Demonstrated understanding of workplace culture, policy, and ethics.

Responsibilities

Assist in the administration of the district inventory and asset management system.
Collaborate on technical projects.
Troubleshoot and escalate technology issues as needed.
Adhere to district technology standards and procedures.
Install, configure, troubleshoot, repair, and maintain technology related equipment and software.
Instruct staff on technology related software and equipment.
Provide support for technology issues within the district.
Participate in supervised onsite and remote for technology problem resolution.
Assist in the intake, repair, and return of devices to buildings in a centralized repair model.
Assist in the assignment and distribution of technology related equipment.
Assist in the disposal of technology equipment.
Relocate technology equipment within facilities as needed.
Support the implementation of new computer projects and new hardware installations.
Utilize the district ticketing system to document and account for time and resolution of work.
Work collaboratively with all technology staff members and vendors.
Work with management and other senior staff to highlight technology issues within district buildings and make recommendations.
Must complete work-based learning (WBLP) plan.
Must meet regularly with work-site mentor, career readiness coordinator or cooperative education coordinator.