Student-Hourly: Technician Information Technology Services

Front Range Community College • Longmont, CO

94d • $16

About The Position

This position is for a student hourly role at Front Range Community College (FRCC). Applicants do not have to qualify for work-study funds from Financial Aid. The starting rate for new hires is $16.00 per hour, with a maximum of 20 hours per week across all student positions. The selection process includes a preliminary screening based on a completed application package, which must include a submitted application and a copy of the current class schedule. Additional materials like a cover letter or resume are optional. All application materials become the property of FRCC, and a criminal background check will be conducted on selected candidates. Employment offers and continued employment are contingent upon receiving a satisfactory report. This posting may be used to fill one or more similar positions in the future.

Requirements

• Must be a FRCC student enrolled in at least 6 credits for the current semester.
• Applicants do not have to qualify for work-study funds from Financial Aid.

Nice To Haves

• Must be willing to learn technology skills specific to the department's needs.
• Comfortable working with technology and people.
• Professional when interacting with both customers and peers.

Responsibilities

• Greet and assist customers in the Computer Commons.
• Aid users with basic login procedures.
• Reset passwords and unlock accounts.
• Resolve printing issues.
• Accurately record service requests.
• Provide tier 1 and 2 desktop support with a variety of software, including Microsoft Office, Teams, SharePoint.
• Troubleshoot and solve tier 1 and 2 hardware issues for both admin users and classrooms in a timely fashion.

Benefits

• Starting rate of $16.00 per hour.
• Flexible working hours up to 20 hours per week.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: No Education Listed