Student Financial Services Specialist

HCA • Louisville, KY

367d

About The Position

At Galen College of Nursing, we are committed to a single purpose: offering excellence in nursing education. Our staff and administration live out our vision! We change the life of one to care for the lives of many. Jump-start your career as a Student Financial Services Specialist today with Galen College of Nursing. The position aims to provide information, guidance, and assistance regarding various types of financial assistance to facilitate the enrollment, persistence, and completion of students, consistent with the College's mission.

Requirements

• Minimum of a bachelor's degree. Equivalent experience in lieu of a degree will be considered.
• Experience working with Federal Financial Aid programs preferred, but not required.
• Experience working with customer financial accounts preferred, but not required.
• Excellent written and oral communication skills.
• Excellent customer service skills.
• Strong organizational skills and an ability to prioritize and complete simultaneous projects while meeting deadlines.
• Ability to maintain confidentiality and discretion at all times.
• Team player by assisting and encouraging other Galen employees.
• Working knowledge of Microsoft Office products.
• Ability to secure access to all Department of Education websites.
• No prior history of student loan default.

Responsibilities

• Assist and guide active students throughout their program, including contacting current students about missing/incomplete documents.
• Assist current students with completion of forms as needed.
• Review financial aid application for accuracy and ensure eligible aid is packaged and disbursed in a timely manner.
• Support students in the management of additional financing options, including state aid, workforce agencies, employer payments, VA benefits, etc.
• Create payment arrangements on term balances to support campus cash collections.
• Track and document completion of Exit Counseling at program end, following up with students as necessary.
• Provide continued support and education to students and their parents on topics related to Financial Aid.
• Thoroughly document student communication in the student information system.
• Assist in other phases of financial aid, enrollment, and student support, as necessary.
• Maintain confidentiality of students and student information.
• Maintain current knowledge of college policies and processes and relevant accreditation and regulatory requirements.
• Attend financial aid training, workshops and seminars, as necessary or requested by the College.
• Other duties as assigned.

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees