Student Financial Assistance Student Worker 25 - 26

The College of New Jersey • Ewing Township, NJ

5d • $16 - $16

About The Position

The Student Worker in the Financial Aid Office provides front-line support to students, families, and staff by assisting with daily office operations, answering basic questions about financial aid, and helping ensure a welcoming, organized, and efficient office environment. This role is great for students who are detail-oriented, friendly, and interested in learning how financial aid works.
10–15 hours per week during the semester(s) (flexible around class schedule) up to 35 hours per week during breaks
Availability during peak periods (start of term, aid deadlines) preferred

Requirements

• Must be currently enrolled as a student in good academic standing
• Strong communication and customer service skills
• Basic computer skills (email, spreadsheets, document management)
• Reliable, punctual, and professional
• Ability to handle sensitive information with discretion
• Comfortable working with diverse student populations

Nice To Haves

• Previous customer service or office experience
• Familiarity with financial aid basics (FAFSA, scholarships, grants)
• Strong organizational skills and attention to detail

Responsibilities

• Greet students and visitors; provide general information about financial aid processes
• Answer phones, respond to emails, and route inquiries to appropriate staff
• Assist with filing, scanning, and organizing student records (paper and electronic)
• Help prepare and distribute financial aid documents and mailings
• Schedule appointments and manage front-desk check-ins
• Maintain confidentiality of student records in compliance with FERPA
• Perform basic data entry and update student information as needed
• Support special projects and events (e.g., financial aid workshops, orientations)

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees