Student Finance Analyst
About The Position
Under general direction, this position provides support for student finance operations teams. Performs the necessary student finance tasks as applicable to their team. This role is responsible for promoting student success through accurate and responsive processing of Title IV aid and providing support to our internal customers and external agencies. Runs and processes reports required to identify, track and follow up on outstanding students. This role supports the administration of the Federal Work-Study (FWS) program for Chamberlain University and Walden University in compliance with institutional policies and Title IV federal regulations. The position involves awarding, monitoring, and reconciling FWS funds to ensure student eligibility and that earnings remain within approved award limits. The role partners with the universities to support student employment, monitor program utilization, and maintain institutional compliance with federal reporting and program requirements.
Requirements
- Bachelor's Degree preferred.
- 2 years of experience in student accounts and/or financial aid preferred.
- Must possess effective customer service skills.
- Excellent verbal and communication skills.
- Ability to maintain a high degree of professionalism and integrity.
- Consistent attention to detail and follow-up.
- Must be a team player.
- Ability to work in a fast-paced deadline-oriented environment.
- Ability to multi-task and prioritize workload.
- Is proactive in researching new student finance regulations and issues.
- Well-developed organizational skills.
- PC skills in Microsoft Office, in particular Excel, database and internet applications.
- Excellent math and analytical skills.
- Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid).
Responsibilities
- Completes student finance processing according to documented procedures.
- Uses and applies knowledge of Title IV regulations with minimal guidance. Is proactive in seeking new knowledge on student finance related issues.
- Runs and processes reports required to identify, track, and follow-up on outstanding students.
- Effectively communicates student/account information with internal and external stakeholders.
- Completes daily and weekly production reports while holding oneself accountable for meeting individual deadlines/SLAs.
- Successfully delivers on expected accountabilities including timeliness, accuracy and quality while demonstrating ability to manage and deliver on multiple tasks in parallel.
- Can identify operational and compliance risks.
- Performs other duties as assigned.
- Complies with all policies and standards.
Benefits
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
