About The Position

The mission of the Student Enrollment Coordinator is to ensure the achievement of campus enrollment and student persistence goals by effectively managing the enrollment process. This includes planning and executing targeted recruitment strategies, engaging with the community, and fostering relationships with prospective and current families. The Student Enrollment Coordinator will maintain high standards of compliance and data integrity, provide exceptional customer service, and support families through the registration and re-registration processes. By promoting IDEA Public Schools and its programs, the Student Enrollment Coordinator will help build a strong, engaged school community and ensure a seamless onboarding experience for new students and families. The Student Enrollment Coordinator will also participate in all campus, regional and national operating mechanisms. This is a full-time on-site position located in (Region). Preference will be given to candidates who live in (Region), or who are willing to relocate. Ability to travel up to 80% of the time by car during the busiest parts of the year.

Requirements

  • High School Diploma
  • Valid Driver’s License with a clear motor vehicle record
  • At least 2 years of experience in sales, recruitment, admissions, or enrollment, preferably within an educational setting.
  • Ability to gather relevant information, consider various options, and make choices that are in line with their current responsibilities and the team’s goals (Make Strategic Decisions).
  • Focus on managing own work effectively, develop skills in time management, task prioritization, and self-organization (Manage Work and Teams).
  • Actively seek feedback, embrace challenges as learning opportunities, and engage in professional development activities (Grow Self and Others).
  • Focus on awareness of own emotional states and biases, practice transparency and honesty in interactions (Build a Culture of Trust).
  • Express ideas clearly and listen actively, practice direct communication, and adjust message based on immediate feedback and audience understanding with support (Communicate Deliberately).
  • Ability to develop and execute effective recruitment strategies targeting families with school-aged children (Student Recruitment and Strategic Outreach).
  • Skilled in attending and creating community events, informational fairs, and off-site presentations to promote brand awareness (Community Engagement).
  • Comfortable and effective in delivering presentations to various community organizations (Public Speaking).
  • Proficiency in creating and executing marketing campaigns to prospective families (Marketing Campaign Development).
  • Strong verbal and written communication skills to engage with families through various platforms (calls, texts, emails, social media) (Effective Communication).
  • Exceptional customer service skills to provide a positive experience for potential and current families (Customer Service).
  • Ability to manage the entire enrollment process, including fostering local interest, managing milestones, and ensuring compliance (Enrollment Process Management).
  • Attention to detail in maintaining accurate records and ensuring data integrity throughout the registration and re-registration processes (Data Integrity).
  • Knowledge of and adherence to compliance expectations to secure personal student information (Compliance).
  • Ability to build and maintain strong relationships with internal and external stakeholders, including families, community organizations, and campus staff (Relationship-Building).
  • Skilled in engaging with parents and families to support their children’s education and ensure their persistence in the school (Parent Engagement).
  • Expertise in planning and coordinating events such as campus tours, orientation sessions, and community engagement activities (Event Planning and Coordination).
  • Ability to manage time effectively, especially when working a non-traditional schedule that includes evenings, weekends, and select holidays (Time Management).
  • Flexibility to adjust strategies and plans based on progress towards goals and changing circumstances (Adaptability).
  • Strong problem-solving skills to address issues that arise during the enrollment process and ensure timely resolution (Problem-Solving).
  • Proficiency in data entry and using computer systems to manage enrollment data and communications (Data Entry and Computer Skills).
  • Familiarity with the IDEA Public Schools model and programs to effectively communicate with families (Knowledge of IDEA Public Schools).
  • Motivated by achieving targets and using data to inform decisions and strategies (Goal-Driven and Data-Oriented).
  • Ability to work independently and manage one’s own workload and responsibilities (Self-Management).

Nice To Haves

  • Bachelor’s degree
  • K-12 education experience
  • Bilingual: Proficiency in English and Spanish.

Responsibilities

  • Ensure campus enrollment targets are met by the 11th Day of School and maintain a solid waitlist after the lottery.
  • Execute student recruitment strategies, attend community events, and conduct off-site presentations to various organizations.
  • Organize and conduct cold calling campaigns, collaborate on recruitment events, and assist parents in completing applications.
  • Establish recurring weekly campus tours, send “WELCOME” STREAM messages, and create monthly recruitment plans.
  • Manage the re-registration process, follow up with families post-lottery, and develop a recapture campaign for withdrawn families.
  • Oversee Welcome to IDEA orientation planning, Registration and Re-Registration process, provide high-quality onboarding for new families, and lead new student and parent interactions.
  • Ensure rolling enrollment compliance, fill open seats by following the waitlist order, and maintain data integrity throughout the registration and re-registration process.
  • Follow a rotating, non-traditional schedule, including evenings, weekends, and select holidays.

Benefits

  • Comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children.
  • Up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation (Paid Family Leave).
  • Up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability (Tuition Reimbursement).
  • 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost (Employer-Paid Mental/Behavioral Health).
  • Dental plans
  • Vision plans
  • Disability insurance
  • Life insurance
  • Parenting benefits
  • Generous vacation time
  • Referral bonuses
  • Professional development
  • Relocation allowance to defray the cost of moving for this role, if applicable.
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