Student Development Specialist

University of Arkansas System • Little Rock, AR

4d

About The Position

The Student Development Specialist will oversee the initial advising of students in undergraduate programs for the College of Business, Health, and Human Services (CBHHS) and will be responsible for other administrative duties in CBHHS. This position is governed by state & federal laws & institutional policy.

Requirements

• Master’s degree in education, academic advising, student affairs, or related field OR a Bachelor’s degree plus a minimum of two years of experience in a job-related field may be substituted for the degree requirements, upon approval of the qualifications review committee.
• Knowledge of student advising and/or student services
• Knowledge of Internet and conventional office technology tools is required, including but not limited to email, Internet search engines, and software applications such as Word, Excel, and WordPress
• Excellent written and verbal communication skills
• Ability to work sensitively with diverse audiences, including students, the public, faculty, staff, and administrators
• Strong communication skills across a variety of media formats and helps to develop and maintain content for web pages and social media venues
• Ability to adapt to and apply new technology
• Strong problem-solving skills
• Ability to self-initiate project tasks after accepting an assignment under general supervision
• Ability to travel in state. Reliable transportation is required
• Knowledge of confidentially sensitive information regarding student, college, and record information
• Ability to work a flexible work schedule which may include nights and weekends
• Ability to use customer service initiatives with clients and the campus community
• Ability to appropriately handle multiple complex tasks that have been concurrently assigned with accuracy, attention to detail, and meet supervisor expectations
• Ability to complete assigned tasks in a timely manner and within established deadlines
• Ability to maintain ongoing communication with supervisor regarding job assignments, deadlines, scheduled appointment and all other activities linked to job performance
• Interact professionally as a role model and collaborate within professional boundaries with staff, students, administration, and internal/ external agency representatives

Nice To Haves

• Experience in higher education settings and experience with complex database systems, specifically Workday.

Responsibilities

• Serve as a student advocate to help ensure student success using holistic advising theory
• Develop, maintain, and appropriately handle multiple complex tasks, including applicant and student databases
• Manage the student advising for CBHHS current and prospective students with a particular focus on pre-admitted students until the transition to the appropriate academic program advisor
• Ability to advise student organizational groups within CBHHS as appropriate
• Assist with the development and maintenance of advising and retention programs
• Assist with special events, recruitment efforts, and retention functions
• Navigate and work in all student technology systems, including Workday
• Track student scholarship, enrollment, and progression data
• Manage all assigned projects
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1-10 employees