Student Counselor

International Student Exchange • Bay Shore, NY

450d • $50,000 - $55,000

About The Position

The Student Counselor (Facilitator) plays a crucial role in supporting international exchange students by acting as a liaison between students, host families, schools, and international representatives. This position is centered around communication and problem-solving to ensure that students have a meaningful cultural exchange experience. The Counselor will report to the Head of Student Services and will be involved in resolving issues, maintaining documentation, and providing support to various stakeholders.

Requirements

• Bachelor's degree.
• Excellent organizational, written, and interpersonal communication skills.
• Enjoy working with youth, especially of high school age.
• Must possess a positive attitude, be flexible, and excited for new projects and initiatives.

Nice To Haves

• Background in School Counseling, Secondary education, Mental Health Counseling, or Student Services preferred but not necessary.
• Experience in a fast-paced work environment.

Responsibilities

• Act as counselor in resolving issues among exchange students, host families, and schools.
• Communicate directly with students during case-appropriate situations.
• Manage email and phone communication with international partners as situations arise.
• Maintain documentation of conversations, both written and verbal.
• Review and approve monthly student progress reports.
• Ensure proper documentation of all student issues.
• Liaise with and provide support to ISE regional managers, area representatives, and international representatives on student issues and documentation.
• Participate in the emergency phone-on-call rotation.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED